--- title: "Digital Support Technician Level 3" ocid: "ocds-b5fd17-04dbc9e1-608e-4e02-a593-fcb767278ed0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-04dbc9e1-608e-4e02-a593-fcb767278ed0" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-04dbc9e1-608e-4e02-a593-fcb767278ed0.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-04dbc9e1-608e-4e02-a593-fcb767278ed0.json" source: "Contracts Finder" current_stage: "Award" buyer: "NHS Business Services Authority" published: "2026-09-24" --- # Digital Support Technician Level 3 Buyer: NHS Business Services Authority Current stage: Award OCID: ocds-b5fd17-04dbc9e1-608e-4e02-a593-fcb767278ed0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-04dbc9e1-608e-4e02-a593-fcb767278ed0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-04dbc9e1-608e-4e02-a593-fcb767278ed0.json) ## Summary NHS Business Services Authority procured Level 3 apprenticeship training for Digital Support Technicians. The requirement is for staff training and professional development, delivered to the Authority in Newcastle upon Tyne; the listed delivery locations also cover the United Kingdom and other locations internationally. This is a specialist training service rather than a purchase of equipment or a general digital-support service. The buyer is the NHS Business Services Authority, based in Newcastle upon Tyne. The procurement is complete and was awarded to Cambridge Spark Limited. The Authority used a rapid award call-off through the Crown Commercial Service Apprenticeship Training Dynamic Purchasing System, a selective route. The award date was 16 September 2026, and the contract runs from 16 September 2026 to 15 August 2028, a stated period of 16 months. The awarded value is £15,600 including VAT. The tender estimate was £13,000. The closing date for submissions was 15 September 2026. The purchase is presented as one training requirement, with no separate lots identified. No award evaluation criteria are reported. This award demonstrates demand from the NHS Business Services Authority for structured Level 3 apprenticeship training in digital support, sourced through a call-off from a training dynamic purchasing system. Cambridge Spark Limited, an SME, was selected, showing that a specialist training provider can deliver this requirement. Suppliers competing for a comparable future requirement would need to offer relevant apprenticeship training and the capacity to deliver a defined programme for the Authority. Familiarity with the CCS Apprenticeship Training DPS route would be commercially relevant. The requirement is focused on training Digital Support Technicians, so providers whose expertise is in apprenticeship delivery and digital skills development are best aligned; unrelated IT support or equipment suppliers would not match the core service. ## Notice Provision of Apprenticeship Training for Digital Support Technician Level 3. The contract was awarded via rapid award under the CCS Apprenticeship Training DPS CCS RM6102. It was awarded for a period of 16 months. Additional information: The total awarded value in this notice is inclusive of VAT. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/734b203a-205f-4591-9c34-87095b0b9ed5 | | Notice type | Award Notice | | Procurement type | Dynamic | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a dynamic purchasing system | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Sep 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 16 Sep 2026 | | Contract period | 16 Sep 2026 - 15 Aug 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £13,000 | | Lots value | Not specified | | Awards value | £15,600 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS Business Services Authority | | Locality | NEWCASTLE UPON TYNE | | Postcode area | Newcastle upon Tyne | | Postcode | NE15 8NY | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC43 Tyneside | | Local authority | Newcastle upon Tyne | | Electoral ward | Lemington | | Westminster constituency | Newcastle upon Tyne Central and West | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | Cambridge Spark Limited | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 80 - Education and training services ### Codes - 79632000 - Personnel-training services - 80000000 - Education and training services - 80500000 - Training services - 80510000 - Specialist training services - 80511000 - Staff training services - 80570000 - Personal development training services ## Release History - 24 Sep 2026 at 10:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/734b203a-205f-4591-9c34-87095b0b9ed5 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/734b203a-205f-4591-9c34-87095b0b9ed5 24th September 2026 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/2016e8bc-3d01-48ca-bbb9-6b35c185cc94 W245377 - Digital Support Technician Level 3_Redacted ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-04dbc9e1-608e-4e02-a593-fcb767278ed0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-04dbc9e1-608e-4e02-a593-fcb767278ed0.json.