---
title: "Mosaic Change Management Consultancy Project"
ocid: "ocds-b5fd17-04e4a2ac-76e8-43c9-8086-fd8cc6bdd820"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-04e4a2ac-76e8-43c9-8086-fd8cc6bdd820"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-04e4a2ac-76e8-43c9-8086-fd8cc6bdd820.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-04e4a2ac-76e8-43c9-8086-fd8cc6bdd820.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF MERTON"
published: "2017-09-25"
---

# Mosaic Change Management Consultancy Project

Buyer: LONDON BOROUGH OF MERTON  
Current stage: Award  
OCID: ocds-b5fd17-04e4a2ac-76e8-43c9-8086-fd8cc6bdd820

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## Summary

The London Borough of Merton is conducting the Mosaic Change Management Consultancy Project, which aims to enhance the integration of the MOSAIC case and information management IT system in social care services. This project is classified under systems and technical consultancy services, specifically focusing on software-related services. The tender was published on 25 July 2017, with the tender period ending on 11 August 2017. The contract, valued at £150,000, is set to commence on 11 September 2017 and will conclude on 29 March 2019. The procurement method employed is an open procedure, indicating a competitive opportunity for all interested suppliers.

This project presents a significant opportunity for businesses specialising in change management and consultancy services, particularly those experienced in implementing IT systems in public sector environments. Small and medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) would be well-suited to compete, as the council is looking for providers with the capability to deliver expertise on a 'call off' basis as requirements evolve. Firms with a strong background in technical consultancy and process design, especially related to social care systems, are encouraged to engage with this opportunity.

## Notice

The London Borough of Merton has recently implemented Servelec's MOSAIC as its case and information management IT system for social care in both adults and children's services. The Council is looking to secure some additional capacity and expertise to support practitioners through the process of transitioning to the new system and to help embed the system firmly into the organisation's routine business. Successful provider will be required to have capacity to meet the council's service requirements as they emerge on a 'call off' basis through the provision of expertise both in knowledge and experience of the implementation of MOSAIC in local authorities, with an emphasis on change management and process design.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0b8f5507-e251-4d1a-8e11-22c14b78cb41 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Sep 2017 |
| Submission deadline | 11 Aug 2017 |
| Future notice date | Not specified |
| Award date | 24 Sep 2017 |
| Contract period | 10 Oct 2017 - 29 Mar 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | Not specified |
| Awards value | £150,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF MERTON |
| Locality | MORDEN |
| Post town | Sutton |
| Postcode | SM4 5DX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Merton |
| Electoral ward | Merton Park |
| Westminster constituency | Wimbledon |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INTERQUEST GROUP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72220000 - Systems and technical consultancy services
- 72260000 - Software-related services

## Release History

- 25 Sep 2017 at 10:45 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0b8f5507-e251-4d1a-8e11-22c14b78cb41
- 25 Jul 2017 at 09:37 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0b8f5507-e251-4d1a-8e11-22c14b78cb41

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0b8f5507-e251-4d1a-8e11-22c14b78cb41
  25th July 2017 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.merton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-04e4a2ac-76e8-43c9-8086-fd8cc6bdd820. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-04e4a2ac-76e8-43c9-8086-fd8cc6bdd820.json.