--- title: "Provision of Victim Satisfaction Surveys, Public Confidence Surveys & Associated Services" ocid: "ocds-b5fd17-04e78ef5-13bd-4111-b18a-904aa72592b5" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-04e78ef5-13bd-4111-b18a-904aa72592b5" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-04e78ef5-13bd-4111-b18a-904aa72592b5.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-04e78ef5-13bd-4111-b18a-904aa72592b5.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WARWICKSHIRE POLICE" published: "2024-11-08" --- # Provision of Victim Satisfaction Surveys, Public Confidence Surveys & Associated Services Buyer: WARWICKSHIRE POLICE Current stage: Tender OCID: ocds-b5fd17-04e78ef5-13bd-4111-b18a-904aa72592b5 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-04e78ef5-13bd-4111-b18a-904aa72592b5) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-04e78ef5-13bd-4111-b18a-904aa72592b5.json) ## Summary The Police & Crime Commissioner for Warwickshire is seeking bids for the provision of victim satisfaction surveys, public confidence surveys, and associated services. The procurement is managed by Warwickshire Police and falls under the 'Survey services' category within the West Midlands, specifically Warwickshire, United Kingdom. The current procurement stage is the Tender phase, with a publication date of 8th November 2024 and a deadline for submissions by 29th November 2024 at 12:00 PM. The contract commences on 1st April 2025 and continues through to 31st March 2028, with an estimated contract value of £199,500 for the initial three-year term, potentially extendable for another two years. This open procedure procurement is below the threshold, making it especially suitable for SMEs and VCSEs. This tender represents a significant opportunity for businesses specialising in survey and data services to establish or expand their presence in the public sector. Companies proficient in survey design, data collection, and analysis, particularly those offering value-added services, would be well-suited to compete. The contract offers a stable, multi-year engagement with a high-profile authority, enabling the winning firm to showcase its capabilities in customer satisfaction and public opinion polling, potentially leading to further opportunities in both the public and private sectors. ## Notice The Police & Crime Commissioner for Warwickshire (The Authority) has a requirement to purchase a provision for monthly victim satisfaction surveys through data shared plus twice-yearly public confidence and engagement surveys on behalf of Warwickshire Police. The Authority is seeking a suitable provider who can undertake the surveys and add value to the provision. The contract will be for an initial period of 3 years with options to extend for a further 2 x 12 months. Estimated contract value for initial term is GBP PS199,500. See procurement documents published on the InTend tendering portal for full details of requirements and tender return instructions. All expressions of interest should be made via the Warwickshire Police InTend tendering portal accessible via the InTend Bluelight Hub: https://sell2.in-tend.co.uk/blpd/home. You can view the tender details via the 'Tenders' tab. However to view the procurement documents you MUST register/ log in. To register please go to the 'Portals' section and select Warwickshire Police to get to our tender portal. If you are already registered, simply log in and go the 'Tenders' section to access the tender and the documents. Link to Supplier Guide for the InTend Sell2Bluelight system (to access copy and paste the link into your internet browser) https://bluelightcommercial.police.uk/media/2284/sell2bluelight-in-tend-full-supplier-guide.pdf Any questions relating to this procurement procedure must be made via the Correspondence function on the InTend portal. Additional information: All expressions of interest should be made via the Warwickshire Police InTend tendering portal accessible via the InTend Bluelight Hub: https://sell2.in-tend.co.uk/blpd/home. You can view the tender details via the 'Tenders' tab. However to view the procurement documents you MUST register/ log in. To register please go to the 'Portals' section and select Warwickshire Police to get to our tender portal. If you are already registered, simply log in and go the 'Tenders' section to access the tender and the documents. Link to Supplier Guide for the InTend Sell2Bluelight system (to access copy and paste the link into your internet browser) https://bluelightcommercial.police.uk/media/2284/sell2bluelight-in-tend-full-supplier-guide.pdf Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9e277174-6235-4d55-a97f-fb536f29696e | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Nov 2024 | | Submission deadline | 29 Nov 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Apr 2025 - 31 Mar 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WARWICKSHIRE POLICE | | Locality | WARWICKSHIRE | | Post town | Coventry | | Postcode | CV35 7QB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire | | ITL 3 | TLG13 Warwickshire CC | | Local authority | Warwick | | Electoral ward | Warwick All Saints & Woodloes | | Westminster constituency | Warwick and Leamington | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79300000 - Market and economic research; polling and statistics - 79310000 - Market research services - 79311000 - Survey services - 79311100 - Survey design services - 79311200 - Survey conduction services - 79311210 - Telephone survey services - 79311300 - Survey analysis services - 79320000 - Public-opinion polling services - 79342310 - Customer survey services - 79342311 - Customer satisfaction survey ## Release History - 8 Nov 2024 at 09:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9e277174-6235-4d55-a97f-fb536f29696e ## Documents - https://www.contractsfinder.service.gov.uk/Notice/9e277174-6235-4d55-a97f-fb536f29696e 8th November 2024 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/warwickshirepolice/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://bluelightcommercial.police.uk/media/2284/sell2bluelight-in-tend-full-supplier-guide.pdf - https://sell2.in-tend.co.uk/blpd/home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-04e78ef5-13bd-4111-b18a-904aa72592b5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-04e78ef5-13bd-4111-b18a-904aa72592b5.json.