---
title: "Customer Relationship Management System"
ocid: "ocds-b5fd17-05275cb7-6ff4-4d5a-949d-534ac42dd31f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-05275cb7-6ff4-4d5a-949d-534ac42dd31f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-05275cb7-6ff4-4d5a-949d-534ac42dd31f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-05275cb7-6ff4-4d5a-949d-534ac42dd31f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF GLOUCESTERSHIRE"
published: "2016-12-23"
---

# Customer Relationship Management System

Buyer: UNIVERSITY OF GLOUCESTERSHIRE  
Current stage: Award  
OCID: ocds-b5fd17-05275cb7-6ff4-4d5a-949d-534ac42dd31f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-05275cb7-6ff4-4d5a-949d-534ac42dd31f)  
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## Summary

The procurement process involves the University of Gloucestershire seeking a Customer Relationship Management System (Tender ID: UOG/16/276/CMSR) to enhance their operational capabilities. This tender falls under the services category, specifically within the software package and information systems industry, with a total contract value of £47,500. The procurement method was classified as 'Other', and the contract period spans from 20th December 2016 to 19th December 2017. The tender acceptance period concluded on 19th December 2016, and the awarded contract was actively published on 23rd December 2016, with the project located in Cheltenham, South West England.

This tender presents a significant opportunity for businesses specialising in IT services and software development, particularly those with expertise in customer relationship management solutions. Companies that are well-suited to compete in this tender include both large tech firms and agile SMEs that offer innovative software packages. Engaging in this contract could allow businesses to establish a fruitful relationship with a reputable academic institution, potentially leading to further contracts within the education sector.

## Notice

CRM System for the University of Gloucestershire.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/33824f9b-6226-48e2-aac3-e19dbee5ad28 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Dec 2016 |
| Submission deadline | 19 Dec 2016 |
| Future notice date | Not specified |
| Award date | 19 Dec 2016 |
| Contract period | 20 Dec 2016 - 19 Dec 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £47,500 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF GLOUCESTERSHIRE |
| Locality | CHELTENHAM |
| Post town | Gloucester |
| Postcode | GL53 7TH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK73 Gloucestershire CC |
| Local authority | Cheltenham |
| Electoral ward | College |
| Westminster constituency | Cheltenham |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AZORUS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 23 Dec 2016 at 11:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/33824f9b-6226-48e2-aac3-e19dbee5ad28

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/33824f9b-6226-48e2-aac3-e19dbee5ad28
  23rd December 2016 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-05275cb7-6ff4-4d5a-949d-534ac42dd31f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-05275cb7-6ff4-4d5a-949d-534ac42dd31f.json.