---
title: "Augmented Resource for CoE for Conversational Platform"
ocid: "ocds-b5fd17-0528a3e0-c6b2-45b0-81bb-dcd9ca2d63c8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0528a3e0-c6b2-45b0-81bb-dcd9ca2d63c8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0528a3e0-c6b2-45b0-81bb-dcd9ca2d63c8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0528a3e0-c6b2-45b0-81bb-dcd9ca2d63c8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2024-08-21"
---

# Augmented Resource for CoE for Conversational Platform

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-0528a3e0-c6b2-45b0-81bb-dcd9ca2d63c8

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## Summary

The Department for Work and Pensions (DWP) has completed the procurement process for the "Augmented Resource for Centre of Excellence for Conversational Platform" project. This initiative falls under the Information Technology services category, with a specific focus on augmenting resources to accelerate the Conversational Platform Project. The procurement was managed via a selective call-off from a framework agreement, and the contract period runs from 29th July 2024 to 31st March 2025. Key territories included in the delivery address range from the United Kingdom to various international regions such as Europe and the British Overseas Territories. The total value of the contract amounted to £666,240.64, with the initial minimum value projected at £532,992.51. The procurement was awarded to Hippo Digital, a large-scale entity based in Leeds, England, reflecting the contract's completion and active status as of 21st August 2024.

This tender represents a significant opportunity for businesses specialising in Information Technology services, particularly those with expertise in conversational platforms and digital excellence. SMEs and VCSEs were considered suitable for this opportunity, signalling favourable conditions for a wide range of business sizes to engage. The project's international scope allows businesses with a global reach or aspirations to enhance their footprint across multiple regions. By participating in such high-value contracts, businesses can demonstrate their capabilities and foster growth through high-profile projects managed by influential institutions like the Department for Work and Pensions.

## Notice

Augmented Resource for Centre of Excellence, to accelerate the Conversational Platform Project

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/91361fe4-4add-41c5-bc30-9c4f39d9337e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Works |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Aug 2024 |
| Submission deadline | 11 Jun 2024 |
| Future notice date | Not specified |
| Award date | 28 Jul 2024 |
| Contract period | 28 Jul 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £666,240 |
| Lots value | Not specified |
| Awards value | £532,992 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HIPPO DIGITAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 21 Aug 2024 at 15:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/91361fe4-4add-41c5-bc30-9c4f39d9337e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/91361fe4-4add-41c5-bc30-9c4f39d9337e
  21st August 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/53ff9cbe-36f3-465a-abb6-a847975e7d9f
  Redacted Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0528a3e0-c6b2-45b0-81bb-dcd9ca2d63c8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0528a3e0-c6b2-45b0-81bb-dcd9ca2d63c8.json.