---
title: "ITT for The Provision of Universal Credit Full Support: Personal Budgeting Support"
ocid: "ocds-b5fd17-0553ad16-1eb3-49a6-98f8-32c91f91012d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0553ad16-1eb3-49a6-98f8-32c91f91012d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0553ad16-1eb3-49a6-98f8-32c91f91012d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0553ad16-1eb3-49a6-98f8-32c91f91012d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTHAMPTON CITY COUNCIL"
published: "2017-07-07"
---

# ITT for The Provision of Universal Credit Full Support: Personal Budgeting Support

Buyer: SOUTHAMPTON CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-0553ad16-1eb3-49a6-98f8-32c91f91012d

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## Summary

The Southampton City Council is conducting a tender process for the provision of Universal Credit Full Support, specifically focusing on Personal Budgeting Support (PBS). This initiative falls under the benefit services category and aims to assist vulnerable claimants in adapting to the Universal Credit system, particularly to manage their monthly payments effectively. The tender, identified as RW-000451-SCC, was published on 15th June 2017, with the submission deadline set for 29th June 2017. The contract period is slated to commence on 17th July 2017 and conclude on 31st March 2018, with a total budget of £11,175 GBP. The procurement method employed is an open procedure.

This tender presents significant opportunities for businesses, especially small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that can offer tailored support services to individuals with complex needs. Companies specialising in financial counselling, budgeting assistance, and support for the digitally excluded would be particularly well-suited to participate in this procurement process. The ability to provide flexible and responsive services to a fluctuating volume of clients will be essential for businesses aiming to secure a contract with Southampton City Council.

## Notice

With the introduction of Universal Credit (UC) Full Service the demand for claimant support services will change. As part of this, the Department for Work and Pensions (DWP) has made funding available to Local Authorities to assist with the delivery of 'Universal Support' consisting of Digital Support (Assisted Digital) and Personal Budgeting Support (PBS). Southampton City Council is looking to appoint a supplier to provide a package of support for vulnerable claimants. The service will provide tailored Personal Budgeting Support (PBS) to help claimants with complex needs with their move on to UC and in particular to adapt to key changes. These include: * a single household payment * monies paid monthly * Universal Credit housing element paid directly to the claimant, so the claimant will then be required to pay their rent to their landlord themselves * replacement of Tax Credits to form part of UC switch to 'digital by default'. The purpose of PBS is to enable access to support for claimants to be able to manage their monthly payments by, for example, being able to: * Work out monthly income and outgoings * Complete and maintain a household budgeting plan * Recognise priority bills * Identifying and cutting back on non-essentials * Understand and access financial services such as transactional bank accounts, set up direct debits for prioritised payments. The Department for Work and Pensions has provided SCC with estimates on volumes and demand. However, referral volumes will fluctuate and providers will be expected to manage this with the budget set. * Lot 1: Over 25's * Lot 2: 25 and Under

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5a98075f-0bf6-4756-a51c-3de95a3260bc |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jul 2017 |
| Submission deadline | 29 Jun 2017 |
| Future notice date | Not specified |
| Award date | 3 Jul 2017 |
| Contract period | 4 Jul 2017 - 31 Mar 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £11,175 |
| Lots value | Not specified |
| Awards value | £11,154 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHAMPTON CITY COUNCIL |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO14 7FP |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Bargate |
| Westminster constituency | Southampton Itchen |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NO LIMITS |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 98 - Other community, social and personal services

### Codes

- 75310000 - Benefit services
- 98000000 - Other community, social and personal services

## Release History

- 7 Jul 2017 at 14:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5a98075f-0bf6-4756-a51c-3de95a3260bc
- 15 Jun 2017 at 13:25 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e2e25111-defb-4b24-8f45-86a9b11713eb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5a98075f-0bf6-4756-a51c-3de95a3260bc
  7th July 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/e2e25111-defb-4b24-8f45-86a9b11713eb
  15th June 2017 - Opportunity notice on Contracts Finder
- http://www.supplysouthampton.esourcingportal.com
  E-Sourcing Portal

## Provenance

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