---
title: "Friends and Family Test"
ocid: "ocds-b5fd17-0554d824-ec5a-481b-9b03-15fdd38145a7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0554d824-ec5a-481b-9b03-15fdd38145a7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0554d824-ec5a-481b-9b03-15fdd38145a7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0554d824-ec5a-481b-9b03-15fdd38145a7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST"
published: "2025-07-01"
---

# Friends and Family Test

Buyer: UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-0554d824-ec5a-481b-9b03-15fdd38145a7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0554d824-ec5a-481b-9b03-15fdd38145a7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0554d824-ec5a-481b-9b03-15fdd38145a7.json)

## Summary

The United Lincolnshire Teaching Hospitals NHS Trust has awarded a contract titled "Friends and Family Test" with a focus on IT services such as consulting, software development, Internet, and support. This procurement process is under the services category, located in Lincoln, England, with the postal code LN2 5QY in the United Kingdom. The award was made on 30th June 2025, with the contract commencing on 1st July 2025 and concluding on 30th June 2029. The procurement method used was selective, specifically a call-off from a framework agreement, emphasising the strategic planning in the award phase.

This tender presents significant business opportunities, primarily for SMEs that specialise in IT services, considering the nature of the contract and its value, amounting to £212,000 GBP. The engagement to survey and monitor patient experience through the Friends and Family Test provides a competitive edge for businesses possessing expertise in consulting and software development. As the procurement process fosters growth through such technology solutions, it offers businesses a substantial chance to expand their services in the healthcare sector, particularly benefiting companies capable of delivering high-quality IT support and project management solutions.

## Notice

Provision of Family and Friends test to survey and monitor Patient Experience

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/77976452-346a-491c-bc11-9d19cde8acc5 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jul 2025 |
| Submission deadline | 20 Jan 2025 |
| Future notice date | Not specified |
| Award date | 29 Jun 2025 |
| Contract period | 30 Jun 2025 - 30 Jun 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £212,000 |
| Lots value | Not specified |
| Awards value | £212,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNITED LINCOLNSHIRE TEACHING HOSPITALS NHS TRUST |
| Locality | LINCOLN |
| Post town | Lincoln |
| Postcode | LN5 7JH |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF3 Lincolnshire |
| ITL 3 | TLF30 Lincolnshire CC |
| Local authority | Lincoln |
| Electoral ward | Park |
| Westminster constituency | Lincoln |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Jul 2025 at 11:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/77976452-346a-491c-bc11-9d19cde8acc5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/77976452-346a-491c-bc11-9d19cde8acc5
  1st July 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0554d824-ec5a-481b-9b03-15fdd38145a7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0554d824-ec5a-481b-9b03-15fdd38145a7.json.