---
title: "Referral and Triage Management Service"
ocid: "ocds-b5fd17-05947553-6ca7-442f-aeb6-ea4e252333e9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-05947553-6ca7-442f-aeb6-ea4e252333e9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-05947553-6ca7-442f-aeb6-ea4e252333e9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-05947553-6ca7-442f-aeb6-ea4e252333e9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SURREY AND BOARDERS PARTNERSHIP NHS FOUNDATION TRUST"
published: "2025-01-23"
---

# Referral and Triage Management Service

Buyer: SURREY AND BOARDERS PARTNERSHIP NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-05947553-6ca7-442f-aeb6-ea4e252333e9

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## Summary

The Surrey and Borders Partnership NHS Foundation Trust has completed a procurement process for a "Referral and Triage Management Service" within the health and social work services sector. The tender, identified as CF-2818600D0O000000rwimUAA, was aimed at supporting a non-crisis referral portal for CAMHS/AAT professional referrers. The contract period spans from 1 April 2025 to 31 March 2028, with a total value of GBP 388,850. The procurement was conducted using a selective method, specifically a call-off from a framework agreement, and was awarded to Riviam Digital Care Limited. The service is located in Leatherhead, KT22 7AD, England.

This tender presents a significant opportunity for businesses specialising in digital healthcare solutions to grow their offerings in the health and social care sector. The successful supplier, Riviam Digital Care Limited, showcases the potential for small to medium-sized enterprises (SMEs) to compete effectively in public procurement by providing innovative solutions that address specific needs. Companies with expertise in managing and migrating digital referral platforms would find such tenders favourable for expanding their client base and demonstrating their technical capabilities.

## Notice

Contract to support non-crisis referral portal for professional referrers for CAMHS/AAT The service provides a referral portal hosted on https://childrensreferrals.sabp.nhs.uk/ (or domain to the provided) that allows a referrer to create a referral and receive a confirmation email with a reference code. The platform assesses the referral based on the data provided and routes it to an appropriate workflow pathway for users to review. The existing service will be migrated to a new live environment from which a test environment will be created.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f67d980c-a08c-4d4b-a1ec-8b1343cf3bad |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jan 2025 |
| Submission deadline | 21 Jan 2025 |
| Future notice date | Not specified |
| Award date | 23 Jan 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £388,850 |
| Lots value | Not specified |
| Awards value | £388,850 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SURREY AND BOARDERS PARTNERSHIP NHS FOUNDATION TRUST |
| Locality | LEATHERHEAD |
| Post town | Kingston upon Thames |
| Postcode | KT22 7AD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ26 East Surrey |
| Local authority | Mole Valley |
| Electoral ward | Leatherhead North |
| Westminster constituency | Epsom and Ewell |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RIVIAM DIGITAL CARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 23 Jan 2025 at 13:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f67d980c-a08c-4d4b-a1ec-8b1343cf3bad

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f67d980c-a08c-4d4b-a1ec-8b1343cf3bad
  23rd January 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://childrensreferrals.sabp.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-05947553-6ca7-442f-aeb6-ea4e252333e9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-05947553-6ca7-442f-aeb6-ea4e252333e9.json.