---
title: "Digital Dictation Services"
ocid: "ocds-b5fd17-059ff410-c822-4cd6-9a94-1da9ee5663bf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-059ff410-c822-4cd6-9a94-1da9ee5663bf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-059ff410-c822-4cd6-9a94-1da9ee5663bf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-059ff410-c822-4cd6-9a94-1da9ee5663bf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST"
published: "2026-04-20"
---

# Digital Dictation Services

Buyer: THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-059ff410-c822-4cd6-9a94-1da9ee5663bf

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## Summary

The procurement process for "Digital Dictation Services" has reached the award stage, initiated by The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust. This contract addresses the supply and delivery of software supply services, classified under CPV code 72268000, with an overall value of £100,464.43. The Trust, located in Kings Lynn, United Kingdom, has selected Bighand Limited to deliver services that include digital dictation, speech recognition, clinical correspondence, technical support, training services, and more. The selective procurement method involved calling off from a framework agreement, with the contract period spanning from 30th April 2026 to 29th April 2027 following an award date of 30th March 2026. The tender conducted is complete, and the buying organisation can be contacted via Aidan Geary, whose email is aidan.geary@qehkl.nhs.uk.

This tender represents a significant opportunity for businesses involved in digital dictation and related software services to expand their clientele by engaging with the healthcare sector. Companies specialising in technical implementation and consultancy can benefit from this contract by leveraging their expertise in speech recognition, clinical correspondence integration, and bespoke development services. Although the chosen supplier, Bighand Limited, is already awarded, the niche nature of these services suggests ongoing demand, providing medium-sized enterprises with specialised offerings an advantageous position in future procurement opportunities within similar frameworks.

## Notice

Goods Supplied are set out in Appendix 1 hereto or on the BigHand order form and shall include some peripheral dictation hardware. Services provided shall include some or all of: - Digital Dictation (including mobile working) - Speech Recognition (if applicable) - Clinical Correspondence - Consultancy Services - Implementation Services - Project Management - Technical Support - Training Services - Outsoureced Transcription (as part of Lot 4 - Combined Solution only) - Bespoke Development - Dragon Medical Workflow Manager (and modules) - Any other services as agreed from time to time The Software Services Provided by BigHand may include: Hosted Services - being the cloud based online software services hosted by BigHand and ordered by the customer under and order form On-Premise Software - being the software ordered by Customer and made available by BigHand to Customer on Customer's own hosting infrastructure Additional information: SBS10505

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7cccf5eb-d518-4577-a908-288955368877 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2026 |
| Submission deadline | 16 Apr 2026 |
| Future notice date | Not specified |
| Award date | 29 Mar 2026 |
| Contract period | 29 Apr 2026 - 29 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,464 |
| Lots value | Not specified |
| Awards value | £100,464 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST |
| Locality | KINGS LYNN |
| Post town | Peterborough |
| Postcode | PE30 4ET |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH52 North and West Norfolk |
| Local authority | King's Lynn and West Norfolk |
| Electoral ward | Springwood |
| Westminster constituency | North West Norfolk |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BIGHAND |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72268000 - Software supply services

## Release History

- 20 Apr 2026 at 08:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7cccf5eb-d518-4577-a908-288955368877

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7cccf5eb-d518-4577-a908-288955368877
  20th April 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-059ff410-c822-4cd6-9a94-1da9ee5663bf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-059ff410-c822-4cd6-9a94-1da9ee5663bf.json.