---
title: "Oyster Cards Fulfilment Services"
ocid: "ocds-b5fd17-05b52a43-617a-4d3f-826a-e106ade39c0c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-05b52a43-617a-4d3f-826a-e106ade39c0c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-05b52a43-617a-4d3f-826a-e106ade39c0c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-05b52a43-617a-4d3f-826a-e106ade39c0c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TRANSPORT FOR LONDON"
published: "2026-02-27"
---

# Oyster Cards Fulfilment Services

Buyer: TRANSPORT FOR LONDON  
Current stage: Award  
OCID: ocds-b5fd17-05b52a43-617a-4d3f-826a-e106ade39c0c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-05b52a43-617a-4d3f-826a-e106ade39c0c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-05b52a43-617a-4d3f-826a-e106ade39c0c.json)

## Summary

Transport for London (TfL) has completed the procurement process for the “Oyster Cards Fulfilment Services”, awarding the contract to Journeycall Limited. This project, classified under “Smart cards” and “Call centre” industries, involves card fulfilment for TfL's Oyster Card scheme. The procurement method employed was selective, with the contract called off from a framework agreement. The services will be delivered primarily in London, UK, over the contract period starting from 1st August 2025 until 31st July 2029, with the contract award published on 27th February 2026. The tender phase concluded by 30th September 2024.

This procurement is a substantial opportunity for businesses within the smart card and call centre industries. Journeycall Limited, a large-scale supplier, secured this contract, suggesting that companies with similar capabilities and expertise could find growth opportunities in similar tenders. The framework agreement method offers SMEs potential access to government contracts, providing an avenue for expanding business influence in public transport solutions. Given TfL's prominent role in urban infrastructure and public transport, businesses experienced in managing large-scale fulfilment and customer service operations could leverage such opportunities to enhance their growth trajectory.

## Notice

Awarded contract for the provision of card Fulfilment for Transport for London's Oyster Card scheme.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8fa4c760-8b92-451e-b0ae-f5b5485134b2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Feb 2026 |
| Submission deadline | 30 Sep 2024 |
| Future notice date | Not specified |
| Award date | 15 May 2025 |
| Contract period | 31 Jul 2025 - 31 Jul 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | Not specified |
| Awards value | £600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JOURNEYCALL |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 30162000 - Smart cards
- 79512000 - Call centre

## Release History

- 27 Feb 2026 at 12:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8fa4c760-8b92-451e-b0ae-f5b5485134b2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8fa4c760-8b92-451e-b0ae-f5b5485134b2
  27th February 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-05b52a43-617a-4d3f-826a-e106ade39c0c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-05b52a43-617a-4d3f-826a-e106ade39c0c.json.