---
title: "Cobalt - Mediation Service for resolving tenant and resident disputes 2017-21 - AWARD"
ocid: "ocds-b5fd17-05c7c496-5301-4afa-ac24-3adf598f1b1f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-05c7c496-5301-4afa-ac24-3adf598f1b1f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-05c7c496-5301-4afa-ac24-3adf598f1b1f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-05c7c496-5301-4afa-ac24-3adf598f1b1f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SYMPHONY HOUSING GROUP"
published: "2017-03-15"
---

# Cobalt - Mediation Service for resolving tenant and resident disputes 2017-21 - AWARD

Buyer: SYMPHONY HOUSING GROUP  
Current stage: Award  
OCID: ocds-b5fd17-05c7c496-5301-4afa-ac24-3adf598f1b1f

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## Summary

The Symphony Housing Group is looking for a supplier to provide mediation services as part of their initiative to resolve tenant and resident disputes within the Cobalt Housing scheme, specifically in the north east Liverpool area including Norris Green, Croxteth, and Fazakerley. This procurement process, classified under the CPV code for the provision of services to the community, is currently at the Award stage. The contract was awarded on 14th December 2016 and will run from 3rd January 2017 to 2nd January 2021, with a total contract value of £31,120. The initial deadline for tender submissions was 25th November 2016.

This tender represents a significant opportunity for businesses specialising in community mediation services and those that have experience working with housing associations. Smaller enterprises and SMEs with expertise in conflict resolution and social services are particularly well-positioned to compete for such contracts, as they can offer tailored solutions that meet the specific needs of the local community. Given the forecast of approximately 34 cases per year, this contract could lead to consistent work and a chance to establish a strong relationship with a key player in the housing sector.

## Notice

Cobalt Housing is looking for a supplier to provide mediation services to support the Cobalt ASB function from 3rd January 2017 to 2nd January 2021 Cobalt is a Housing Association that operates in north east Liverpool, in the areas of Norris Green, Croxteth and Fazakerley. The Mediation service will be available to Cobalt tenants and also other residents who are living in the Cobalt area. Cobalt owns 6,000 properties; however, as outlined, there is the potential for some private sector residents to also benefit from the service. We anticipate that there will be up to around 34 cases each calendar year in total. We are looking for one contractor to provide the mediation service. It is expected that parties concerned in mediation will be interviewed in their homes or in a convenient, suitable venue in the local Cobalt area.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4b7fab09-3fd7-45cd-826f-e18c42986f95 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Mar 2017 |
| Submission deadline | 25 Nov 2016 |
| Future notice date | Not specified |
| Award date | 14 Dec 2016 |
| Contract period | 3 Jan 2017 - 2 Jan 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,000 |
| Lots value | Not specified |
| Awards value | £31,120 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SYMPHONY HOUSING GROUP |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L11 2SF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | West Derby Muirhead |
| Westminster constituency | Liverpool Walton |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | YOUR FAMILY MATTERS |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 75200000 - Provision of services to the community
- 85322000 - Community action programme
- 98000000 - Other community, social and personal services

## Release History

- 15 Mar 2017 at 14:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4b7fab09-3fd7-45cd-826f-e18c42986f95

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4b7fab09-3fd7-45cd-826f-e18c42986f95
  15th March 2017 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.cobalthousing.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-05c7c496-5301-4afa-ac24-3adf598f1b1f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-05c7c496-5301-4afa-ac24-3adf598f1b1f.json.