---
title: "Interpretation and Translation Services"
ocid: "ocds-b5fd17-05e401a6-3c81-42b2-a6d8-1765dfd0c2f6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-05e401a6-3c81-42b2-a6d8-1765dfd0c2f6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-05e401a6-3c81-42b2-a6d8-1765dfd0c2f6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-05e401a6-3c81-42b2-a6d8-1765dfd0c2f6.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "BRITISH RED CROSS"
published: "2017-04-20"
---

# Interpretation and Translation Services

Buyer: BRITISH RED CROSS  
Current stage: Tender  
OCID: ocds-b5fd17-05e401a6-3c81-42b2-a6d8-1765dfd0c2f6

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## Summary

The British Red Cross is seeking to establish a multi-lot Framework Agreement for Interpretation and Translation Services. This procurement is currently in the Tender stage, with key activities scheduled to conclude by 18th May 2017. The Framework will last for 24 months, commencing on 3rd July 2017, and covers various service categories including spoken and non-spoken interpretation, translation, and transcription services. The total estimated value of the services required is approximately £780,000, with no minimum spending commitment set by the organisation.

This opportunity presents a significant chance for growth for businesses specialising in language services, particularly small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Suitable contenders will include those equipped to deliver both telephone and face-to-face interpretation along with comprehensive translation services across multiple languages and dialects. Businesses that can demonstrate quality offerings paired with competitive pricing will be well-positioned to secure one of the spots in this collaborative procurement process.

## Notice

The British Red Cross Society "Red Cross" is a humanitarian organisation that refuses to ignore people in crisis, whoever and wherever they are. We enable vulnerable people at home and overseas to prepare for and respond to emergencies in their own communities and when the crisis is over, we help people recover and move on with their lives. Red Cross wishes to establish a Framework Agreement for the provision of Interpretation and Translation Services with a number of suitably qualified and experienced suppliers who shall support various requirements. Red Cross' current requirements include, but are not limited to: - Spoken face-to-face interpretation for a variety of languages and dialects; - Telephone interpretation for a variety of languages and dialects; - Non-spoken face-to-face interpretation; - Translation services for a variety of languages and dialects; and - Transcription and ancillary services. It is anticipated that this Framework Agreement will be awarded for the duration of 24 months. This a collaborative procurement exercise between the Red Cross' Refugee Support, Restoring Family Links department, the Diversity team, the Quality Team and the Corporate Procurement Team following consultation with key internal stakeholders. A summary of the key parties that are leading on this procurement projects, are detailed below: - The Refugee Support team supports refugees in a variety of ways such as offering emergency food and clothes to those faci...or 2017 for translation and language services is projected to be over GBP390k. However, as this is a Framework Agreement, no minimum guarantee of business or commitment of spend has been set. Demand and spend may also be affected by potential changes to the law and government policies which could affect the need for Red Cross to provide further or supplementary interpretation and translation services. This shall be a multi-lot Framework Agreement, which shall consist of the following Lots: - Lot 1 - The Provision of Telephone Interpreting and Video Language Services; - Lot 2 - The Provision of Non-Spoken Face-to-Face and Video Language Services; - Lot 3 - The Provision of Spoken Face-to-Face Interpretation Services; - Lot 4 - The Provision of Written Translation; - Lot 5 - The Provision of Transcription and Ancillary Services; and - Lot 6 - The Provision of Language Services (including all requirements detailed within Lot 1-5). It is anticipated that between one to three Supplier(s) shall be appointed onto each Lot, subject to quality of submissions and competitiveness of pricing. This Invitation to Tender will be evaluated in a two stage process where Tenderers who meet the minimum Framework Agreement Selection Criteria will then proceed to the Framework Agreement Award Criteria. These shortlisted Tenderers will then be evaluated on the basis of Most Economically Advantageous Tenderer (MEAT) with submissions assessed against Price: Quality ratio of 60:40.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4cb1c460-68be-4b02-9a6f-af4649e50b8a |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2017 |
| Submission deadline | 18 May 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 2 Jul 2017 - 2 Jul 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £780,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH RED CROSS |
| Locality | PAISLEY |
| Post town | Paisley |
| Postcode | PA1 1EA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Renfrewshire |
| Electoral ward | Paisley East and Central |
| Westminster constituency | Paisley and Renfrewshire South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79530000 - Translation services
- 79540000 - Interpretation services

## Release History

- 20 Apr 2017 at 16:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4cb1c460-68be-4b02-9a6f-af4649e50b8a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4cb1c460-68be-4b02-9a6f-af4649e50b8a
  20th April 2017 - Opportunity notice on Contracts Finder
- http://www.mytenders.org/search/show/search_view.aspx?ID=APR141655
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.redcross.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-05e401a6-3c81-42b2-a6d8-1765dfd0c2f6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-05e401a6-3c81-42b2-a6d8-1765dfd0c2f6.json.
