--- title: "C20242217 Colleague Safeguarding and support services" ocid: "ocds-b5fd17-05f851de-0a61-40e7-aea5-0d1622a8ff94" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-05f851de-0a61-40e7-aea5-0d1622a8ff94" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-05f851de-0a61-40e7-aea5-0d1622a8ff94.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-05f851de-0a61-40e7-aea5-0d1622a8ff94.json" source: "Contracts Finder" current_stage: "Tender" buyer: "OFCOM" published: "2025-02-17" --- # C20242217 Colleague Safeguarding and support services Buyer: OFCOM Current stage: Tender OCID: ocds-b5fd17-05f851de-0a61-40e7-aea5-0d1622a8ff94 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-05f851de-0a61-40e7-aea5-0d1622a8ff94) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-05f851de-0a61-40e7-aea5-0d1622a8ff94.json) ## Summary Ofcom, a regulatory authority based in London, is seeking to procure external specialist support for its "C20242217 Colleague Safeguarding and Support Services" initiative. This tender falls under the Business services category (CPV 79000000) and aims to support colleagues working with distressing content and material. The procurement process is in the Tender stage, with all submissions due by 19th March 2025 at 12:00 PM. The contract is scheduled to commence on 1st July 2025 and end on 30th June 2028, with a total value of GBP 360,000. This procurement will follow an open procedure (above threshold), ensuring a transparent and competitive process. This tender offers excellent opportunities for businesses specialising in psychological support, trauma therapy, and training services, particularly those experienced in supporting employees in high-stress roles. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) will find this contract particularly suitable. The selected provider will deliver tailored psychological screening and assessments, clinical support, and training for managers, thereby helping their business grow by expanding their portfolio and demonstrating their expertise in employee well-being and safeguarding. ## Notice Ofcom has a requirement for a package of support for colleagues working with Distressing Content and Material. The current key principles of this approach are: 1. Risk Assess the Role - Directors will assess the relevant role to understand the risk presented by the work and assign a role risk tier (high or low). 2. Understand the Individual - We recognise that what could cause distress or negatively affect people varies from person to person and that individuals have different needs when it comes to managing working with DCM safely. o Where colleagues are in High Tier roles, their individual needs are assessed through an annual psychological screening and assessment with an external provider, along with any specific needs they self-identify. o For Low Tier roles, individual needs are only self-identified. 3. Provide tailored support - Support will include in-role support, expert assessment and clinical support provided by our external provider as appropriate. 4. Monitor and review - Relevant roles will be monitored to understand changes in the nature of the risk that might require roles to be reassessed. We also recognise that the needs of colleagues may change over time, and the support available will be adjusted accordingly. Enhanced support: Colleagues may be identified as requiring enhanced support for them to conduct their roles safely and will be offered biannual psychological screening. Examples of when a colleague may access enhanced support include: - Our external provider (as identified through this tender process) recommends enhanced support after a psychological screening and assessment. - The colleague identifies that they require more support to complete the work safely. - The need for more support is identified by a line manager during a safeguarding conversation or wellbeing conversation during a 1:1 - Managers may pre-emptively request Enhanced Support an individual colleague or whole team to if a role or piece of work is felt to be very high risk This should be done with the approval of a Director. - If a colleague notifies their managers that they are pregnant, that they have given birth, or their partner has given birth in the last 6 months. Ofcom requires a package of external specialist support to accompany this strategy and policy by providing psychological screening and assessment for colleagues, to identify the tailored support that they need to do their role safely, trauma therapy for those identified as requiring clinical support and training to support Line Managers to successfully deliver this policy. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9f260147-0b66-4ccc-b450-fc3d2ff35ed1 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Feb 2025 | | Submission deadline | 19 Mar 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Jun 2025 - 30 Jun 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £360,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | OFCOM | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 9HA | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI44 Lewisham and Southwark | | Local authority | Southwark | | Electoral ward | Borough & Bankside | | Westminster constituency | Bermondsey and Old Southwark | | Delivery location | TLI London | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79000000 - Business services: law, marketing, consulting, recruitment, printing and security ## Release History - 17 Feb 2025 at 10:31 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9f260147-0b66-4ccc-b450-fc3d2ff35ed1 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/9f260147-0b66-4ccc-b450-fc3d2ff35ed1 17th February 2025 - Opportunity notice on Contracts Finder - https://ofcom.bravosolution.co.uk Link to eSourcing Portal ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-05f851de-0a61-40e7-aea5-0d1622a8ff94. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-05f851de-0a61-40e7-aea5-0d1622a8ff94.json.