---
title: "Semaphore Hardware Maintenance and Support Renewal"
ocid: "ocds-b5fd17-065a2b88-84b5-4871-8764-518f56e3d09f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-065a2b88-84b5-4871-8764-518f56e3d09f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-065a2b88-84b5-4871-8764-518f56e3d09f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-065a2b88-84b5-4871-8764-518f56e3d09f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE : HOME OFFICE"
published: "2019-08-12"
---

# Semaphore Hardware Maintenance and Support Renewal

Buyer: HOME OFFICE : HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-065a2b88-84b5-4871-8764-518f56e3d09f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-065a2b88-84b5-4871-8764-518f56e3d09f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-065a2b88-84b5-4871-8764-518f56e3d09f.json)

## Summary

The Home Office is conducting a procurement process for the "Semaphore Hardware Maintenance and Support Renewal" contract, classified under the IT services industry. This selective tender process began with an invitation for suppliers, and the contract covers maintenance for 2,757 assets over a three-year period starting from 1st May 2019, with potential extension for an additional year. The tender period is scheduled to end on 30th April 2019, while the award date was confirmed on 30th April 2019. The total estimated value of the contract is £5,695,295, paid annually in GBP.

This tender represents a significant opportunity for businesses specialising in information technology services, particularly those experienced in software maintenance. Companies that can provide comprehensive support, including those with capabilities in managing large asset inventories, would be particularly well-suited to compete. The involvement of the Home Office further underscores the importance of reliability and expertise in this sector, offering a vital chance for businesses to expand their engagement in public sector contracts.

## Notice

Brief overview of requirement provided below: To provide pricing for a three (3) year period commencing on the 1 st May 2019 and expiring on the 30th April 2022 based on annual payments, with an option to extend for a further one (1) year period. The extension is at the Authority's discretion to invoke. The contract is to cover two thousand, seven hundred and fifty-seven (2,757) assets that are owned by the Authority.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0dd4c3b2-3e34-40d1-b552-c770438b6dfc |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Aug 2019 |
| Submission deadline | 30 Apr 2019 |
| Future notice date | Not specified |
| Award date | 29 Apr 2019 |
| Contract period | 30 Apr 2019 - 30 Apr 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,695,295 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE : HOME OFFICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPECIALIST COMPUTER CENTRES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267100 - Maintenance of information technology software

## Release History

- 12 Aug 2019 at 15:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0dd4c3b2-3e34-40d1-b552-c770438b6dfc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0dd4c3b2-3e34-40d1-b552-c770438b6dfc
  12th August 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/57bce84a-f771-44b5-bca6-217761d4b653
  Call-off redacted contract
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e70331d6-6318-466c-aff9-20f61e2ed02b
  REDACTED T&CS

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-065a2b88-84b5-4871-8764-518f56e3d09f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-065a2b88-84b5-4871-8764-518f56e3d09f.json.