---
title: "PR2329 - Information Requests Platform"
ocid: "ocds-b5fd17-068a3459-3a51-451b-8eaf-8eee3a819946"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-068a3459-3a51-451b-8eaf-8eee3a819946"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-068a3459-3a51-451b-8eaf-8eee3a819946.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-068a3459-3a51-451b-8eaf-8eee3a819946.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN"
published: "2026-05-01"
---

# PR2329 - Information Requests Platform

Buyer: PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN  
Current stage: Award  
OCID: ocds-b5fd17-068a3459-3a51-451b-8eaf-8eee3a819946

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## Summary

The Parliamentary and Health Service Ombudsman has completed a procurement process under the title "PR2329 - Information Requests Platform" to supply Freedom of Information, case, and complaints management software. This contract falls under the software package and information systems industry category. The contract, with a value of £12,000, was awarded using an open procedure to House-on-the-Hill Software Limited, a small or medium-sized enterprise. The contract commenced on 26th April 2026 and will conclude on 25th April 2028, serving locations within England, United Kingdom. Key dates included the tender period end on 22nd April 2026, and the award was made official on 22nd April 2026.

This procurement presents growth opportunities for businesses, particularly those specialising in software development and information systems catering to public sector clients. Such contracts are ideal for small and medium-sized enterprises (SMEs) with expertise in handling requests for information and case management systems. It serves as a potential avenue for SMEs to establish or strengthen their foothold in the public sector, leveraging technological solutions in government operations. Additionally, the success of House-on-the-Hill Software Limited in being awarded the contract underscores the potential for nimble, innovative companies to secure public sector contracts against potentially larger competitors.

## Notice

To provide FOI, Case and Complaints management software to Parliamentary and Health Service Ombudsman

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cc864e47-75c2-4a23-80a1-d8d1a86e03a3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 May 2026 |
| Submission deadline | 22 Apr 2026 |
| Future notice date | Not specified |
| Award date | 21 Apr 2026 |
| Contract period | 25 Apr 2026 - 25 Apr 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,000 |
| Lots value | Not specified |
| Awards value | £12,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3HQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HOUSE-ON-THE-HILL SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 1 May 2026 at 14:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cc864e47-75c2-4a23-80a1-d8d1a86e03a3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cc864e47-75c2-4a23-80a1-d8d1a86e03a3
  1st May 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.ombudsman.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-068a3459-3a51-451b-8eaf-8eee3a819946. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-068a3459-3a51-451b-8eaf-8eee3a819946.json.