---
title: "Emergency Care Response Service"
ocid: "ocds-b5fd17-06aa0176-91e2-4c20-90c8-a7c7e6b566bf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-06aa0176-91e2-4c20-90c8-a7c7e6b566bf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-06aa0176-91e2-4c20-90c8-a7c7e6b566bf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-06aa0176-91e2-4c20-90c8-a7c7e6b566bf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HAMPSHIRE COUNTY COUNCIL"
published: "2021-03-02"
---

# Emergency Care Response Service

Buyer: HAMPSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-06aa0176-91e2-4c20-90c8-a7c7e6b566bf

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## Summary

The procurement process concerns the Hampshire County Council, which is seeking to engage a supplier for the "Emergency Care Response Service" aimed at addressing staffing shortages in adult social care settings during the COVID-19 pandemic. This process falls under the health and social work services category with a total contract value of £90,720. The procurement method employed is a limited competitive quotation, which was completed with the award announced on 23 February 2021. The service is set to commence on 4 March 2021 and will run until 4 May 2021, with the delivery location specified as the South East region of the United Kingdom.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) in the care services industry, particularly those capable of providing temporary staffing solutions in a crisis. Businesses that specialise in health and social work, particularly those with experience in emergency or contingency staffing, would be well-suited to compete. The urgency of this contract due to staffing issues in care settings highlights the potential for growth and expansion for providers who can meet the demand for reliable and responsive care staff during challenging times.

## Notice

The Emergency Care Response (ECR) service is a short-term service to support adults social care settings experiencing short term staffing difficulties or failure across the Hampshire County Council (HCC) area, during the COVID-19 pandemic. Care providers reporting staffing issues are encouraged to put their own contingency arrangements in place first. In many cases and given the unprecedented issues faced, this has not been enough to maintain safe care delivery to vulnerable individuals and the Council, under its duty of care, has needed to step in with support. The ECR Service will allow the Council to access a pool of care staff from 8am Thursday to 8am Tuesday each week to address any immediate needs related to staff shortages, allowing the provider additional time in which to overcome their difficulties or seek alternative means of support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/05a849a1-0f62-441a-a3b8-ad2d4e829e17 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Mar 2021 |
| Submission deadline | 22 Feb 2021 |
| Future notice date | Not specified |
| Award date | 23 Feb 2021 |
| Contract period | 4 Mar 2021 - 4 May 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,720 |
| Lots value | Not specified |
| Awards value | £90,720 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HAMPSHIRE COUNTY COUNCIL |
| Locality | WINCHESTER |
| Post town | Southampton |
| Postcode | SO23 8ZB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ36 Central Hampshire |
| Local authority | Winchester |
| Electoral ward | St Michael |
| Westminster constituency | Winchester |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ELITE CARE SERVICES SOUTHERN |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 2 Mar 2021 at 12:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/05a849a1-0f62-441a-a3b8-ad2d4e829e17

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/05a849a1-0f62-441a-a3b8-ad2d4e829e17
  2nd March 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-06aa0176-91e2-4c20-90c8-a7c7e6b566bf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-06aa0176-91e2-4c20-90c8-a7c7e6b566bf.json.