---
title: "Communications Operating Model Review and Channel Review"
ocid: "ocds-b5fd17-06e52a4f-b36c-43cc-9c5e-0803311b475f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-06e52a4f-b36c-43cc-9c5e-0803311b475f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-06e52a4f-b36c-43cc-9c5e-0803311b475f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-06e52a4f-b36c-43cc-9c5e-0803311b475f.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "MINISTRY OF DEFENCE"
published: "2021-09-29"
---

# Communications Operating Model Review and Channel Review

Buyer: MINISTRY OF DEFENCE  
Current stage: Tender  
OCID: ocds-b5fd17-06e52a4f-b36c-43cc-9c5e-0803311b475f

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## Summary

The Ministry of Defence is currently conducting a tender process for the "Communications Operating Model Review" project, which falls under the category of business analysis consultancy services. This active tender, valued at £85,000, employs an open procurement method with an end date for tender submissions set for 2nd November 2021. The contract is expected to commence on 9th November 2021 and will run until 31st March 2022. The project is located in Bristol, United Kingdom, with a postal address in the South West region.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations, particularly those with expertise in communications consultancy and strategic programme management. Businesses that can demonstrate their capability in enhancing communication strategies and operational models within public sector frameworks will be particularly well-suited to participate. The Ministry is focused on strategic investment in communications channels and tools, making this an excellent chance for firms with innovative solutions in this area to engage and grow their business within the public sector.

## Notice

Communications channel review Review of the communications operating model Programme Management * Ensuring a fit for purpose communications function - that is strategic, proactive and has the right tools and skills to effectively engage our diverse audiences both internally and externally, is a priority for DE&S. We wish to recruit and retain the very best talent and ensure our employees are fully informed and engaged. We also want to ensure we build, protect and enhance our reputation. * The current environment means that there is now increased focus on efficiency with a real focus on reducing operating expenditure. This is driven internally in response to the Integrated Review and externally through the Reshaping Government Communications Service (RGCS) /Defence Communications Change Programme (DCCP) reviews. However, DE&S is not part of the single employer model for GCS. * From April 2021, a new corporate strategic risk was agreed, focusing on building, protecting and enhancing our reputation. Therefore, there is a real need to focus our activity strategically to target key stakeholders and invest in the right communications channels, insight and evaluation tools. Understanding the changing needs of our people, the effectiveness of our communication channels (including our leaders and line managers as key communication channels) and the communication roles required to drive our objectives are key in elevating the function and making it fit for the future. It is also critical to further improving our employee engagement scores in our People Survey. * COVID-19 and the move to using digital channels and hybrid/smarter working has exacerbated the need to undertake a full communications channel and operating model review to ensure our channel strategy and future communications meet the needs of our people going forward and we have the right people, with the right skills in the right roles. Future proofing our communications organisation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a4977ab0-0ae5-406b-80ea-a3b0705c3811 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Sep 2021 |
| Submission deadline | 2 Nov 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 9 Nov 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £85,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS34 8JH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | South Gloucestershire |
| Electoral ward | Stoke Park & Cheswick |
| Westminster constituency | Filton and Bradley Stoke |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72221000 - Business analysis consultancy services

## Release History

- 29 Sep 2021 at 09:45 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a4977ab0-0ae5-406b-80ea-a3b0705c3811
- 29 Sep 2021 at 08:29 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a4977ab0-0ae5-406b-80ea-a3b0705c3811
- 28 Sep 2021 at 15:32 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a4977ab0-0ae5-406b-80ea-a3b0705c3811
- 28 Sep 2021 at 15:06 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a4977ab0-0ae5-406b-80ea-a3b0705c3811

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a4977ab0-0ae5-406b-80ea-a3b0705c3811
  29th September 2021 - Opportunity notice on Contracts Finder
- https://www.contracts.mod.uk/go/27932896017BEE423F78
  SAQ
- https://www.contracts.mod.uk/go/41925968017C2D069A11
  ITT

## Provenance

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