---
title: "W172444 Employee Assistance Programme"
ocid: "ocds-b5fd17-071c10c0-7752-4085-aab7-1bb5cac0077f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-071c10c0-7752-4085-aab7-1bb5cac0077f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-071c10c0-7752-4085-aab7-1bb5cac0077f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-071c10c0-7752-4085-aab7-1bb5cac0077f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2026-07-28"
---

# W172444 Employee Assistance Programme

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-071c10c0-7752-4085-aab7-1bb5cac0077f

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## Summary

The NHS Business Services Authority has completed the procurement process for the "W172444 Employee Assistance Programme," classified under the industry category of "Counselling services" with CPV code 85312320. The contract, valued at £213,877.17, was awarded to PEOPLE ASSET MANAGEMENT LTD. This selective procurement was initiated as a call-off from a dynamic purchasing system and includes services such as telephone and face-to-face counselling available 24/7 for NHSBSA employees. The award was published on 28 July 2026, and the contract will be executed from 1 October 2026 to 30 September 2030, covering the location of Newcastle Upon Tyne, UK.

This tender offers business growth opportunities, particularly for large counselling service providers capable of offering comprehensive Employee Assistance Programmes with robust 24/7 support systems. Engaging in such public contracts allows businesses to expand their client base and demonstrate expertise in delivering essential counselling services. Companies that possess specialised resources in telephone and face-to-face counselling services would find this contract suitable and beneficial for bolstering their portfolio of public sector collaborations.

## Notice

This contract is for the provision of an Employee Assistance Programme for the NHSBSA and their cluster members over a four year contract period. The Employee Assistance Programme offers a range of services to employees through telephone counselling and face-to-face counselling by qualified counsellors. Employees require access of the services 24/7, 365 days per year via an advice line which offers counselling, information, advice and signposting. Additional information: This contract is for the provision of an Employee Assistance Programme for the NHSBSA and their cluster members over a four year contract period. The Employee Assistance Programme offers a range of services to employees through telephone counselling and face-to-face counselling by qualified counsellors. Employees require access of the services 24/7, 365 days per year via an advice line which offers counselling, information, advice and signposting.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3dbe3b80-9f82-4b47-9f4a-dfd82372fbc9 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jul 2026 |
| Submission deadline | 26 May 2026 |
| Future notice date | Not specified |
| Award date | 22 Jul 2026 |
| Contract period | 30 Sep 2026 - 30 Sep 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £213,877 |
| Lots value | Not specified |
| Awards value | £213,877 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PEOPLE ASSET MANAGEMENT |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312320 - Counselling services

## Release History

- 28 Jul 2026 at 09:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3dbe3b80-9f82-4b47-9f4a-dfd82372fbc9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3dbe3b80-9f82-4b47-9f4a-dfd82372fbc9
  28th July 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/389167e9-2479-4237-a60f-87de0d5b6af3
  Employee Assistance Programme Contract_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-071c10c0-7752-4085-aab7-1bb5cac0077f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-071c10c0-7752-4085-aab7-1bb5cac0077f.json.