---
title: "Out of Hours Call Service"
ocid: "ocds-b5fd17-076fd0b0-599f-4425-a034-ce46e7285484"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-076fd0b0-599f-4425-a034-ce46e7285484"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-076fd0b0-599f-4425-a034-ce46e7285484.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-076fd0b0-599f-4425-a034-ce46e7285484.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "INDEPENDENT OFFICE FOR POLICE CONDUCT"
published: "2019-09-06"
---

# Out of Hours Call Service

Buyer: INDEPENDENT OFFICE FOR POLICE CONDUCT  
Current stage: Award  
OCID: ocds-b5fd17-076fd0b0-599f-4425-a034-ce46e7285484

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## Summary

The Independent Office For Police Conduct has successfully completed a tender for an 'Out of Hours Call Service', involving the provision of 24/7 message and relay services. This contract, valued at £14,532, was awarded on 26 July 2019 and is part of the telecommunications services industry. The contract commenced on 2 September 2019 and will continue until 2 September 2021. The procurement process was conducted through a selective method as a call-off from a framework agreement, with delivery locations including the North West, West Midlands, London, South East, and Wales.

This contracting opportunity can support business growth, particularly for small and medium-sized enterprises (SMEs) engaged in telecommunications and related services. Companies capable of providing reliable and efficient communication solutions, including message relay and emergency response services, would be well-suited to compete. Engaging with the Independent Office For Police Conduct not only allows for potential revenue generation but also establishes a foothold within the public sector, which may open pathways to further contracts in similar or related fields.

## Notice

Service for the provision of Out of Hours Call Services to the IOPC. This includes 24/7/365 message and relay provision

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6abca08e-0e85-434b-9307-81a8862ecb6a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Sep 2019 |
| Submission deadline | 1 Jul 2019 |
| Future notice date | Not specified |
| Award date | 25 Jul 2019 |
| Contract period | 1 Sep 2019 - 2 Sep 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £14,532 |
| Lots value | Not specified |
| Awards value | £14,532 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | INDEPENDENT OFFICE FOR POLICE CONDUCT |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLD North West (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERCO |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 6 Sep 2019 at 13:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6abca08e-0e85-434b-9307-81a8862ecb6a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6abca08e-0e85-434b-9307-81a8862ecb6a
  6th September 2019 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.policeconduct.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-076fd0b0-599f-4425-a034-ce46e7285484. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-076fd0b0-599f-4425-a034-ce46e7285484.json.