---
title: "GB-Benfleet: Tenant Satisfaction Surveys Programme"
ocid: "ocds-b5fd17-07a69532-cae8-463e-b6ec-25abcc05d4b8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-07a69532-cae8-463e-b6ec-25abcc05d4b8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-07a69532-cae8-463e-b6ec-25abcc05d4b8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-07a69532-cae8-463e-b6ec-25abcc05d4b8.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CASTLE POINT BOROUGH COUNCIL"
published: "2024-12-17"
---

# GB-Benfleet: Tenant Satisfaction Surveys Programme

Buyer: CASTLE POINT BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-07a69532-cae8-463e-b6ec-25abcc05d4b8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-07a69532-cae8-463e-b6ec-25abcc05d4b8)  
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## Summary

Castle Point Borough Council is seeking a company to conduct Tenant Satisfaction Surveys for the years 2024/25 and 2025/26, under the title "GB-Benfleet: Tenant Satisfaction Surveys Programme." This service falls within the industry category of customer satisfaction surveys and related survey services. The procurement process is currently at the Tender stage, with an open procedure. Interested parties need to take note of the tender period, which ends on 20 January 2025. The contract is set to commence on 27 January 2025 and conclude on 31 March 2026. The project is located in the East of England, UK, with a value ranging from GBP 10,000 to GBP 25,000.

This tender presents a significant opportunity for businesses specialising in customer satisfaction, survey conduction, and analysis services. Companies experienced in survey design, customer survey services, and telephone survey services will find the project particularly relevant. The Council shows a preference for suppliers that are voluntary, community, and social enterprises (VCSE). Given the open procurement method, a wide range of businesses can compete, potentially securing a valuable contract that offers consistent work over a two-year period and the prospect of bolstering their experience and portfolio within the public sector.

## Notice

The Council are looking for a company to carry out Tenant Satisfaction Surveys for 2024/25 and 2025/26.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3b01ad53-e1d1-4a53-ab23-60da42c5bb25 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Dec 2024 |
| Submission deadline | 20 Jan 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 27 Jan 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CASTLE POINT BOROUGH COUNCIL |
| Locality | BENFLEET |
| Post town | Southend-on-Sea |
| Postcode | SS7 1TF |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH37 Essex Thames Gateway |
| Local authority | Castle Point |
| Electoral ward | Thundersley South |
| Westminster constituency | Castle Point |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 71355000 - Surveying services
- 79311000 - Survey services
- 79311100 - Survey design services
- 79311200 - Survey conduction services
- 79311210 - Telephone survey services
- 79311300 - Survey analysis services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 17 Dec 2024 at 12:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3b01ad53-e1d1-4a53-ab23-60da42c5bb25

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3b01ad53-e1d1-4a53-ab23-60da42c5bb25
  17th December 2024 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-GB-Benfleet:-Tenant-Satisfaction-Surveys-Programme/NGKD6R762M
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-07a69532-cae8-463e-b6ec-25abcc05d4b8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-07a69532-cae8-463e-b6ec-25abcc05d4b8.json.