---
title: "NEPTS -Non-Emergency Patient Transport Early Engagement Event - Norfolk & Waveney ICB"
ocid: "ocds-b5fd17-07b313e3-f4fd-4350-9010-b41b8ea90f17"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-07b313e3-f4fd-4350-9010-b41b8ea90f17"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-07b313e3-f4fd-4350-9010-b41b8ea90f17.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-07b313e3-f4fd-4350-9010-b41b8ea90f17.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "NHS NORFOLK & WAVENEY ICB"
published: "2023-05-17"
---

# NEPTS -Non-Emergency Patient Transport Early Engagement Event - Norfolk & Waveney ICB

Buyer: NHS NORFOLK & WAVENEY ICB  
Current stage: Planning  
OCID: ocds-b5fd17-07b313e3-f4fd-4350-9010-b41b8ea90f17

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## Summary

The NHS Norfolk and Waveney Integrated Care Board is planning a procurement process for Non-Emergency Patient Transport services in Norfolk and Waveney. The contract, with an initial period of 5 years and potential extension of up to 2 years, is expected to commence on 1st October 2024. The engagement end date for this tender is on 31st July 2023, offering business opportunities in the Health services industry in Norfolk & Waveney, United Kingdom.

This tender presents an opportunity for qualified providers to offer Non-Emergency Patient Transport services in the healthcare sector. Suitable businesses capable of catering to the medical transportation needs of individuals across various settings such as residences, communities, and healthcare facilities are encouraged to express their interest. The contracting authority, NHS Norfolk & Waveney ICB, seeks innovative providers to deliver safe, timely, and clinically appropriate transport services within the region, aiming to meet changing demand patterns post-COVID with flexible solutions.

## Notice

NHS Norfolk and Waveney Integrated Care Board are inviting suitably qualified and experienced providers to express their interest in delivering Non- Emergency Patient Transport services ((NEPTs) for eligible Norfolk and Waveney patients across NHS Norfolk and Waveney ICB. The aim of this service is to provide Non- Emergency Transport for eligible Norfolk and Waveney patients with a medical need, between their places of residence, community, social care and acute settings transporting patients in safe, timely, comfortable and clinically appropriate transport without detriment to their medical condition. This includes all Mental Health transport, both secure and non/specialist. There is a need for the NEPTS Provider in the post-COVID pandemic to be able to respond to rapidly changing regional demand patterns to cater for the patient, the Acute Trusts, Community partners, Mental Health partners and other stakeholder partners across Norfolk and Waveney ICS. It is anticipated that the contract period will an initial be for a period of 5 years with the option to extend for up to a further two years, commencing 1st October 2024. The indicative timescales for the tender release date is scheduled for July 2023. The aim of this Expression of Interest is to; 1. provide the market with visibility of the proposed opportunity; 2. support the ICB decision making to inform the future commissioning of services (as applicable); 3. to help define the future service approach and model; 4. to gauge the level of interest from the market of capable providers with capacity across the region to deliver the services noted above. A further tender advertisement will be issued at the appropriate time. You will not be disadvantaged in any subsequent tender process if you choose not to attend this market engagement event as the market engagement information will form part of any future tendering documentation, but the Commissioners wish to understand your views on the proposed model, activity and financial envelope. The deadline for completing the Soft Market Testing responses is by 17:00 hours on 31st May 2023. Registration to attend the market engagement event closes 17:00 hours 26th May 2023. Please note this is a market testing exercise and does not commit the ICB to carry out any further procurement process. Current services will remain in place during this period in line with existing contracts and service level agreements. Any future opportunity will be advertised in accordance with the regulations. The Contracting Authority will be using an eTendering system for this procurement exercise. Further information and the ITT documentation can be found via the 'Live Opportunities' list on the e-procurement system at the following link: https://health-family-contract-search.secure.force.com/?searchtype=Projects. You can search for the opportunity by entering the following contract ref C169608

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a03d0f12-4dfb-4d3e-b144-c72773cca753 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 May 2023 |
| Submission deadline | Not specified |
| Future notice date | 31 Jul 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORFOLK & WAVENEY ICB |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 17 May 2023 at 10:43 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/a03d0f12-4dfb-4d3e-b144-c72773cca753
- 16 May 2023 at 17:35 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/abc208fa-9062-423c-9b04-accbf8f6456d
- 16 May 2023 at 11:57 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/fdfc37ca-10db-49df-8a60-2b89d388868b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a03d0f12-4dfb-4d3e-b144-c72773cca753
  17th May 2023 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/abc208fa-9062-423c-9b04-accbf8f6456d
  16th May 2023 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/fdfc37ca-10db-49df-8a60-2b89d388868b
  16th May 2023 - Early engagement notice on Contracts Finder

## Notice URLs

- https://health-family-contract-search.secure.force.com/?searchtype=Projects

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-07b313e3-f4fd-4350-9010-b41b8ea90f17. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-07b313e3-f4fd-4350-9010-b41b8ea90f17.json.
