---
title: "PR2243 - Provision of Behavioural Science Approaches to Improving Casework Processes"
ocid: "ocds-b5fd17-07c47f84-2d41-4161-b610-8d8608319766"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-07c47f84-2d41-4161-b610-8d8608319766"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-07c47f84-2d41-4161-b610-8d8608319766.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-07c47f84-2d41-4161-b610-8d8608319766.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN"
published: "2025-01-14"
---

# PR2243 - Provision of Behavioural Science Approaches to Improving Casework Processes

Buyer: PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN  
Current stage: Tender  
OCID: ocds-b5fd17-07c47f84-2d41-4161-b610-8d8608319766

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## Summary

The Parliamentary and Health Service Ombudsman, located in Manchester, England, has issued a tender titled "PR2243 - Provision of Behavioural Science Approaches to Improving Casework Processes". This procurement process is in the Tender stage and pertains to the research and development services industry. The tender was published on 14th January 2025 with a deadline of 27th January 2025 for submissions. The contract period is set to run from 1st February 2025 to 31st March 2025, and the total contract value is £60,000.

This tender presents significant opportunities for businesses in the field of research, development, and related consultancy services. It is particularly suited for small and medium-sized enterprises (SMEs), given the contract's manageable scope and value. Companies specialising in behavioural science, research consultancy, and market research services will find this tender a promising prospect for applying their expertise and expanding their portfolio with a prestigious government client. Interested businesses should prepare to showcase their capabilities in enhancing casework processes through effective behavioural science methodologies.

## Notice

Provision of 'Behavioural Science Approaches to Improving Casework Processes' research. Please refer to ProContract eTendering portal (https://procontract.due-north.com/Login).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5e1a3dc4-2867-4f8a-bbd7-3d76a0aed4c4 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jan 2025 |
| Submission deadline | 27 Jan 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Feb 2025 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3HQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73000000 - Research and development services and related consultancy services
- 73100000 - Research and experimental development services
- 73200000 - Research and development consultancy services
- 73300000 - Design and execution of research and development
- 79310000 - Market research services

## Release History

- 14 Jan 2025 at 16:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5e1a3dc4-2867-4f8a-bbd7-3d76a0aed4c4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5e1a3dc4-2867-4f8a-bbd7-3d76a0aed4c4
  14th January 2025 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/
  ProContract eTendering Portal

## Notice URLs

- http://www.ombudsman.org.uk
- https://procontract.due-north.com/Login

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-07c47f84-2d41-4161-b610-8d8608319766. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-07c47f84-2d41-4161-b610-8d8608319766.json.