---
title: "CPU 7350 Voicescape Digital Engagement Services"
ocid: "ocds-b5fd17-0842853a-ca22-4165-98cd-0d27f8ff13d6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0842853a-ca22-4165-98cd-0d27f8ff13d6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0842853a-ca22-4165-98cd-0d27f8ff13d6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0842853a-ca22-4165-98cd-0d27f8ff13d6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NOTTINGHAM CITY COUNCIL"
published: "2024-11-15"
---

# CPU 7350 Voicescape Digital Engagement Services

Buyer: NOTTINGHAM CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-0842853a-ca22-4165-98cd-0d27f8ff13d6

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## Summary

Nottingham City Council has completed a procurement process titled "CPU 7350 Voicescape Digital Engagement Services", focusing on interactive voice response software packages under the information technology services category. The contract, valued at £120,000, was directly awarded to Voicescape Limited. The service will be delivered in England, with the contract running from 30th September 2024 to 29th September 2026. The award was made official on 18th September 2024, with the notice published on 15th November 2024.

This tender represents a significant opportunity for tech firms, particularly those specialising in digital engagement and voice response systems, to engage with public sector clients. SMEs would find this particularly advantageous due to the direct award procurement method. Businesses capable of delivering robust interactive voice response solutions could leverage this contract to establish or enhance their presence within the public sector technology services market.

## Notice

Voicescape Digital Engagement Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/54cced78-a0c3-4c12-b7c8-f9cd174b166a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Nov 2024 |
| Submission deadline | 30 Aug 2024 |
| Future notice date | Not specified |
| Award date | 17 Sep 2024 |
| Contract period | 29 Sep 2024 - 29 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000 |
| Lots value | Not specified |
| Awards value | £120,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAM CITY COUNCIL |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG2 3NG |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Castle |
| Westminster constituency | Nottingham East |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOICESCAPE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48512000 - Interactive voice response software package
- 72222300 - Information technology services

## Release History

- 15 Nov 2024 at 16:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/54cced78-a0c3-4c12-b7c8-f9cd174b166a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/54cced78-a0c3-4c12-b7c8-f9cd174b166a
  15th November 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.nottinghamcity.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0842853a-ca22-4165-98cd-0d27f8ff13d6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0842853a-ca22-4165-98cd-0d27f8ff13d6.json.