---
title: "ServiceNow Software Licences"
ocid: "ocds-b5fd17-0863815a-e23a-4a82-b528-39899ad6e662"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0863815a-e23a-4a82-b528-39899ad6e662"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0863815a-e23a-4a82-b528-39899ad6e662.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0863815a-e23a-4a82-b528-39899ad6e662.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "London Borough of Barnet"
published: "2026-10-16"
---

# ServiceNow Software Licences

Buyer: London Borough of Barnet  
Current stage: Award  
OCID: ocds-b5fd17-0863815a-e23a-4a82-b528-39899ad6e662

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0863815a-e23a-4a82-b528-39899ad6e662.json)

## Summary

The London Borough of Barnet procured ServiceNow software licences through a call-off contract. The purchase is for software licensing rather than software development or general data services. The contract description identifies the Crown Commercial Service Technology Products and Associated Services framework, specifically its software lot, as the route used to supply the licences. The work is for Barnet Council; the listed delivery coverage includes the United Kingdom and a number of other territories and regions, including Europe and the Channel Islands. The procurement is categorised as a service. The recorded classification is data services (CPV 72300000), although the stated requirement is specifically for ServiceNow licences.

The procurement is complete and has been awarded to Phoenix Software Ltd. The award was made on 23 September 2026, following an open procedure, with the contract called off from the Crown Commercial Service Technology Products and Associated Services framework. The awarded value is £63,944.60. The contract period runs from 16 October 2026 to 31 August 2027. The tender response deadline was 23 September 2026. The process is identified as suitable for small and medium-sized enterprises. The award information identifies the selected supplier and award value; it does not set out a separate scoring or weighting basis for evaluation.

For suppliers considering future ServiceNow licensing requirements from the London Borough of Barnet, this award demonstrates demand for software licences supplied through an established public-sector technology framework. Phoenix Software Ltd, an SME, was selected, showing that a smaller supplier can fulfil this requirement. A credible competitor would need to supply the required ServiceNow licences and be able to deliver through the relevant framework route, including the framework’s software lot. The requirement is a defined software-licensing purchase rather than a broader technology implementation or data-services assignment, so suppliers whose offer centres on licensing and framework-based supply are the closest fit. The contract provides a concrete example of the buyer’s purchasing scope and supplier route for comparable requirements.

## Notice

Call-off contract for the ServiceNow Software Licences to the London Borough of Barnet. The licences are supplied by Phoenix Software Ltd under Crown Commercial Service framework RM6098, Technology Products and Associated Services, Lot 3 Software.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ffecafd7-5991-44f0-be97-29a795ad7ee0 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Sep 2026 |
| Contract period | 16 Oct 2026 - 31 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £63,944 |
| Lots value | Not specified |
| Awards value | £63,944 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | London Borough of Barnet |
| Locality | LONDON |
| Postcode area | North West London |
| Postcode | NW9 4EW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI71 Barnet |
| Local authority | Barnet |
| Electoral ward | Colindale North |
| Westminster constituency | Hendon |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Phoenix Software |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72300000 - Data services

## Release History

- 16 Oct 2026 at 11:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ffecafd7-5991-44f0-be97-29a795ad7ee0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ffecafd7-5991-44f0-be97-29a795ad7ee0
  16th October 2026 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=1074873150
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0863815a-e23a-4a82-b528-39899ad6e662. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0863815a-e23a-4a82-b528-39899ad6e662.json.