--- title: "P5719 Enhanced Rough Sleeping Outreach Service (EROS" ocid: "ocds-b5fd17-08a31c30-f2c4-41aa-834a-4093ae0e5497" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-08a31c30-f2c4-41aa-834a-4093ae0e5497" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-08a31c30-f2c4-41aa-834a-4093ae0e5497.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-08a31c30-f2c4-41aa-834a-4093ae0e5497.json" source: "Contracts Finder" current_stage: "Tender" buyer: "TOWER HAMLETS" published: "2021-03-08" --- # P5719 Enhanced Rough Sleeping Outreach Service (EROS Buyer: TOWER HAMLETS Current stage: Tender OCID: ocds-b5fd17-08a31c30-f2c4-41aa-834a-4093ae0e5497 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-08a31c30-f2c4-41aa-834a-4093ae0e5497) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-08a31c30-f2c4-41aa-834a-4093ae0e5497.json) ## Summary The Tower Hamlets Council is conducting a public procurement process for the "P5719 Enhanced Rough Sleeping Outreach Service" (EROS), aimed at providing essential outreach services to rough sleepers in Tower Hamlets, London. This procurement is currently at the tender stage, with submissions due by 29 March 2021. The service falls under the health and social work services category (CPV 85000000), with a total contract value of £3 million, spanning a five-year period from 5 May 2021 to 4 May 2026. The procurement method is open, allowing all interested parties to participate, and the council is actively encouraging involvement from small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). This contract presents significant opportunities for businesses focused on social services and outreach support, particularly those experienced in working with vulnerable populations, such as rough sleepers. Companies capable of delivering trauma-informed, client-centred services and those with expertise in complex cases, including support for women involved in prostitution and non-UK nationals, will be well-positioned to compete successfully. The collaboration with the council may also yield future funding opportunities, increasing the potential for business growth and community impact through the delivery of these vital services. ## Notice The main objective of the project is to deliver a street outreach service to rough sleepers to fulfil the council's aims of reducing and preventing rough sleeping in Tower Hamlets. The council is committed to reducing and ultimately ending rough sleeping and this is included in our strategic and operational commitments as outlined in the council's Homelessness and Rough Sleeping Strategy 2018 -2023. The contract includes a specialist rough sleeping outreach team (TH SORT) that aims to ensure no rough sleeper spends a second night on the street, no one remains living on the street, and rough sleepers who have been accommodated do not return to rough sleeping. The service will require : * Support all rough sleepers who bed down on the streets of Tower Hamlets (400-500 annually) to exit the street and take up appropriate accommodation. * Provide a core outreach service that responds to Streetlink referrals, conducts early morning and late-night shifts 7 days a week, provides an assessment/ support planning/casework approach, conducts welfare checks on rough sleepers and makes safeguarding referrals as necessary. * Deliver a client-centred, trauma-informed service that can maintain trusting relationships with rough sleepers who have complex needs and challenging behaviours. * Have expertise to work effectively with a range of cohorts within the rough sleeping population, e.g. complex women who are involved in prostitution, non-UK nationals. * Provide an In-Reach service to ensure rough sleepers experience a smooth transition from the street into hostel accommodation and re-engage with former rough sleepers who are at risk of eviction or abandonment from hostel accommodation. The contract value will consist on a Core element with a value of PS426,000 per annum. However, the core services may be complemented by adding to the core element other homelessness workstreams that support the council's Homelessness and Rough Sleeping Strategy 2018 -2023. These additional workstreams will only be added to the contract by way of variation as and when the funding is secured by the Council through participation on Central Government grant bidding process. The appointed provider is expected to work jointly with the Council to secure such funds. Although the Council has been successful on securing additional funds in the past, there is no guarantee this will happen in the future. The funding for the EROS contract is provided to the Council year on year basis by the government via grant funding, bidders should note that if the government stop or reduce the funding it may affect the ability to continue with this contract. The bidders should note that the Council published a Prior Information notice with the intention to reduce the time limits for receipt of tenders once the OJEU contract notice is published. The reason for this is to have the contract in place in line with the grant application. TUPE is applicable to this contract. Additional information: The contract value will consist on a Core element with a value of PS426,000 per annum. However, the core services may be complemented by adding to the core element other homelessness workstreams that support the council's Homelessness and Rough Sleeping Strategy 2018 -2023. These additional workstreams will only be added to the contract by way of variation as and when the funding is secured by the Council through participation on Central Government grant bidding process. The appointed provider is expected to work jointly with the Council to secure such funds. Although the Council has been successful on securing additional funds in the past, there is no guarantee this will happen in the future. The funding for the EROS contract is provided to the Council year on year basis by the government via grant funding, bidders should note that if the government stop or reduce the funding it may affect the ability to continue with this contract. There is TUPE applicable to this contract. To receive TUPE data, suppliers must submit the confidentiality agreement fully completed. Please refer to the Invitation to Tender document for further information. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3b197732-616d-48f3-b4b8-cf4dabc0fb3a | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Mar 2021 | | Submission deadline | 29 Mar 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 4 May 2021 - 4 May 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £3,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TOWER HAMLETS | | Locality | LONDON | | Post town | East London | | Postcode | E14 2BG | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI42 Tower Hamlets | | Local authority | Tower Hamlets | | Electoral ward | Poplar | | Westminster constituency | Poplar and Limehouse | | Delivery location | TLI London | ## CPV Codes ### Divisions - 85 - Health and social work services - 98 - Other community, social and personal services ### Codes - 85000000 - Health and social work services - 98000000 - Other community, social and personal services ## Release History - 8 Mar 2021 at 17:44 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3b197732-616d-48f3-b4b8-cf4dabc0fb3a ## Documents - https://www.contractsfinder.service.gov.uk/Notice/3b197732-616d-48f3-b4b8-cf4dabc0fb3a 8th March 2021 - Opportunity notice on Contracts Finder - https://procontract.due-north.com/Opportunities/Index Advert - search by reference number P5719 ## Notice URLs - http://www.towerhamlets.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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