---
title: "Contact Centre Recruitment Campaign"
ocid: "ocds-b5fd17-08becd9f-e557-4b6a-b78b-7ca6b0d107d8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-08becd9f-e557-4b6a-b78b-7ca6b0d107d8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-08becd9f-e557-4b6a-b78b-7ca6b0d107d8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-08becd9f-e557-4b6a-b78b-7ca6b0d107d8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE FINANCIAL CONDUCT AUTHORITY"
published: "2021-12-13"
---

# Contact Centre Recruitment Campaign

Buyer: THE FINANCIAL CONDUCT AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-08becd9f-e557-4b6a-b78b-7ca6b0d107d8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-08becd9f-e557-4b6a-b78b-7ca6b0d107d8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-08becd9f-e557-4b6a-b78b-7ca6b0d107d8.json)

## Summary

The Financial Conduct Authority is conducting a completed procurement process for a "Contact Centre Recruitment Campaign," which falls under the recruitment services industry category. Located in London, the procurement was initiated through a selective method and involved a contract valued at £100,000, with a minimum threshold of £50,000. The tender period concluded on 17th November 2021, and the contract commenced on 6th December 2021, running until 30th June 2022. The award notice for this contract was published on 13th December 2021.

This tender presents growth opportunities particularly for small and medium-sized enterprises specialising in recruitment services, allowing these businesses to engage in significant contracts with government authorities. Companies equipped to manage recruitment campaigns and those with a proven track record in service delivery would be well-positioned to compete for similar future opportunities within the public sector.

## Notice

Manage a 6 month recruitment campaign for roles in the FCA Contact Centre.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/888edb18-24e6-4562-afb0-b29ae177d503 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Dec 2021 |
| Submission deadline | 17 Nov 2021 |
| Future notice date | Not specified |
| Award date | 23 Nov 2021 |
| Contract period | 6 Dec 2021 - 30 Jun 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £86,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE FINANCIAL CONDUCT AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CACTUS SEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79600000 - Recruitment services

## Release History

- 13 Dec 2021 at 12:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/888edb18-24e6-4562-afb0-b29ae177d503

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/888edb18-24e6-4562-afb0-b29ae177d503
  13th December 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-08becd9f-e557-4b6a-b78b-7ca6b0d107d8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-08becd9f-e557-4b6a-b78b-7ca6b0d107d8.json.