---
title: "Integrated Patient Management System (111)"
ocid: "ocds-b5fd17-08d888f8-3b33-4326-b2d1-f840ad023ce8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-08d888f8-3b33-4326-b2d1-f840ad023ce8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-08d888f8-3b33-4326-b2d1-f840ad023ce8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-08d888f8-3b33-4326-b2d1-f840ad023ce8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH WEST AMBULANCE SERVICE N H S TRUST"
published: "2020-11-13"
---

# Integrated Patient Management System (111)

Buyer: NORTH WEST AMBULANCE SERVICE N H S TRUST  
Current stage: Award  
OCID: ocds-b5fd17-08d888f8-3b33-4326-b2d1-f840ad023ce8

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## Summary

The North West Ambulance Service NHS Trust has awarded a contract for an Integrated Patient Management System in the healthcare sector, targeting the North West region of England. This tender process followed a selective procurement method and was published on 6th May 2020, with the contract commencing on 16th September 2020 for an initial duration of 12 months, potentially extendable to a total of 4 years. The complete award is valued at £0.01, and the procurement process is now in the award stage, having been officially announced on 13th November 2020.

This tender presents significant opportunities for software and service providers, particularly those specialising in clinical platforms and healthcare information systems. Businesses with expertise in developing and implementing software packages for patient management or similar services would be well-suited to compete. The tender encourages participation from small and medium-sized enterprises (SMEs), thereby promoting diversity and competition in the public procurement landscape.

## Notice

A clinical platform that enables 111 and Clinical Hub to support a patient; from answering their call, through a triage process and then an onward referral to an appropriate service dependant on their needs. The contract will commence from September 2020 for an initial 12 months, with the option to extend in 12 monthly increments, to a total of 4 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1b157a0e-7d8e-451a-9f82-256b8bf7f22a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Nov 2020 |
| Submission deadline | 6 May 2020 |
| Future notice date | Not specified |
| Award date | 5 May 2020 |
| Contract period | 15 Sep 2020 - 15 Sep 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH WEST AMBULANCE SERVICE N H S TRUST |
| Locality | BOLTON |
| Post town | Bolton |
| Postcode | BL1 5DD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD36 Greater Manchester North West |
| Local authority | Bolton |
| Electoral ward | Heaton, Lostock & Chew Moor |
| Westminster constituency | Bolton West |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 13 Nov 2020 at 16:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1b157a0e-7d8e-451a-9f82-256b8bf7f22a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1b157a0e-7d8e-451a-9f82-256b8bf7f22a
  13th November 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-08d888f8-3b33-4326-b2d1-f840ad023ce8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-08d888f8-3b33-4326-b2d1-f840ad023ce8.json.