---
title: "Queue and Check-in Solution"
ocid: "ocds-b5fd17-08e6ff23-b97e-4a00-b5c5-2277f6ea090e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-08e6ff23-b97e-4a00-b5c5-2277f6ea090e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-08e6ff23-b97e-4a00-b5c5-2277f6ea090e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-08e6ff23-b97e-4a00-b5c5-2277f6ea090e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WOLVERHAMPTON CITY COUNCIL"
published: "2024-09-30"
---

# Queue and Check-in Solution

Buyer: WOLVERHAMPTON CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-08e6ff23-b97e-4a00-b5c5-2277f6ea090e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-08e6ff23-b97e-4a00-b5c5-2277f6ea090e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-08e6ff23-b97e-4a00-b5c5-2277f6ea090e.json)

## Summary

The procurement process, led by Wolverhampton City Council, pertains to a contract for a "Queue and Check-in Solution" for its Customer Engagement and Registration Services. This procurement falls under the "Software package and information systems" category and is delivered in the West Midlands region of the United Kingdom. The procurement stage has progressed to the Award phase, with the contract concluding on 4th August 2027. The contract was awarded through a selective process via a call-off from the Gcloud13 framework agreement, with key dates being the end of the tender period on 6th May 2024 and the start of the contract on 5th August 2024.

This tender offers substantial growth opportunities for businesses specialising in software and information systems. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to participate, given the project's nature and scope. The awarded contract, valued at £35,364, was secured by ACF TECHNOLOGIES (UK) LIMITED, a large-scale company based in Surrey. This project promises significant engagement for firms capable of providing robust queue and check-in solutions and aiming to enhance their portfolio within public sector technology solutions.

## Notice

Queue, appointment and check-in solution for Customer Engagement and Registration Services at Wolverhampton City Council. The contract was awarded via a call off from Gcloud13.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ea7f2205-89ed-4d05-b441-d7083cdf8a77 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2024 |
| Submission deadline | 6 May 2024 |
| Future notice date | Not specified |
| Award date | 7 Jul 2024 |
| Contract period | 4 Aug 2024 - 4 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,364 |
| Lots value | Not specified |
| Awards value | £35,364 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WOLVERHAMPTON CITY COUNCIL |
| Locality | WOLVERHAMPTON |
| Post town | Wolverhampton |
| Postcode | WV1 1RL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACF TECHNOLOGIES (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 30 Sep 2024 at 13:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ea7f2205-89ed-4d05-b441-d7083cdf8a77

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ea7f2205-89ed-4d05-b441-d7083cdf8a77
  30th September 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-08e6ff23-b97e-4a00-b5c5-2277f6ea090e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-08e6ff23-b97e-4a00-b5c5-2277f6ea090e.json.