---
title: "ServiceNow"
ocid: "ocds-b5fd17-0907466c-85c9-4dec-8a36-e648b1601794"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0907466c-85c9-4dec-8a36-e648b1601794"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0907466c-85c9-4dec-8a36-e648b1601794.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0907466c-85c9-4dec-8a36-e648b1601794.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL AUDIT OFFICE"
published: "2021-10-22"
---

# ServiceNow

Buyer: NATIONAL AUDIT OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-0907466c-85c9-4dec-8a36-e648b1601794

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0907466c-85c9-4dec-8a36-e648b1601794)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0907466c-85c9-4dec-8a36-e648b1601794.json)

## Summary

The National Audit Office conducted a procurement process titled "ServiceNow" for the supply of ServiceNow licences and a UK-based cloud service, alongside consultancy for design and configuration. This contract, classified under IT services (CPV code: 72000000), is valued at approximately £580,000 with a minimum value of £484,000, covering an initial two-year period. The contract commenced on 1st September 2021 and is set to conclude on 31st August 2023. The procurement method employed was selective, calling off from a framework agreement, and the tender period ended on 1st August 2021.

This procurement presents a significant opportunity for small and medium-sized enterprises (SMEs) specialising in IT services, particularly those offering cloud solutions and consultancy. Businesses with expertise in software development, support, and cloud services could find this a fitting avenue to expand their operations, given the purchasing authority's commitment to leveraging local services to fulfil their IT needs. Engaging with the National Audit Office not only facilitates potential revenue but also strengthens relationships within public sector contracting.

## Notice

Supply of Service now licences and a UK based Cloud service. Also provides consultancy for design and configuration . Costs shown are for the initial two years of the contract, subsequent years are at PS144K. The total contract cost is approx PS860K

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9417c711-8289-4b2d-a856-ad721b6eec20 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Oct 2021 |
| Submission deadline | 1 Aug 2021 |
| Future notice date | Not specified |
| Award date | 15 Aug 2021 |
| Contract period | 31 Aug 2021 - 31 Aug 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £580,000 |
| Lots value | Not specified |
| Awards value | £580,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL AUDIT OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FLYFORM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 Oct 2021 at 08:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9417c711-8289-4b2d-a856-ad721b6eec20

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9417c711-8289-4b2d-a856-ad721b6eec20
  22nd October 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0907466c-85c9-4dec-8a36-e648b1601794. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0907466c-85c9-4dec-8a36-e648b1601794.json.