---
title: "NHS London Emergency Department Digital Front Door solution"
ocid: "ocds-b5fd17-0927204a-827f-49f9-b5ef-1a61e54b7515"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0927204a-827f-49f9-b5ef-1a61e54b7515"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0927204a-827f-49f9-b5ef-1a61e54b7515.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0927204a-827f-49f9-b5ef-1a61e54b7515.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON NORTH WEST UNIVERSITY HEALTHCARE NHS TRUST"
published: "2025-09-08"
---

# NHS London Emergency Department Digital Front Door solution

Buyer: LONDON NORTH WEST UNIVERSITY HEALTHCARE NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-0927204a-827f-49f9-b5ef-1a61e54b7515

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## Summary

The London North West University Healthcare NHS Trust recently completed a procurement process for the NHS London Emergency Department Digital Front Door solution. This tender involved the provision of an e-Triage service across five emergency departments in London. The project falls under the industry category of "Clinical information system" with a focus on IT software development and consultancy services. The procurement, which used a selective method, was a call-off from a framework agreement. The contract, with a value of £1,191,668 GBP, will run from 1st June 2025 to 31st May 2028. Key roles were played by London North West University Healthcare NHS Trust as the buyer and eConsult Health Limited as the supplier.

This procurement represents a significant opportunity for businesses involved in IT software development, particularly those specialising in healthcare information systems. Companies capable of delivering comprehensive digital solutions with a focus on system integration and user software development would have been well-suited for such a project. Despite being a call-off from a framework agreement, this opportunity highlights the potential for IT and software service providers to engage with large-scale public healthcare projects and expand their portfolio within the public sector.

## Notice

Provision of an e-Triage service across 5 emergency departments in London

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c5ce48b5-bb15-4f69-b539-43b4a00a5d81 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Sep 2025 |
| Submission deadline | 19 May 2025 |
| Future notice date | Not specified |
| Award date | 28 Jul 2025 |
| Contract period | 31 May 2025 - 31 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,191,668 |
| Lots value | Not specified |
| Awards value | £1,191,668 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON NORTH WEST UNIVERSITY HEALTHCARE NHS TRUST |
| Locality | HARROW |
| Post town | Harrow |
| Postcode | HA1 3UJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI72 Brent |
| Local authority | Brent |
| Electoral ward | Northwick Park |
| Westminster constituency | Brent West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ECONSULT HEALTH |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48810000 - Information systems
- 48814400 - Clinical information system
- 72200000 - Software programming and consultancy services
- 72211000 - Programming services of systems and user software
- 72212517 - IT software development services

## Release History

- 8 Sep 2025 at 14:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c5ce48b5-bb15-4f69-b539-43b4a00a5d81

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c5ce48b5-bb15-4f69-b539-43b4a00a5d81
  8th September 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0927204a-827f-49f9-b5ef-1a61e54b7515. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0927204a-827f-49f9-b5ef-1a61e54b7515.json.