---
title: "NHSR_97 Zendesk Licences"
ocid: "ocds-b5fd17-0934a790-2fc7-4c82-ba28-eab3a5568694"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0934a790-2fc7-4c82-ba28-eab3a5568694"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0934a790-2fc7-4c82-ba28-eab3a5568694.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0934a790-2fc7-4c82-ba28-eab3a5568694.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS RESOLUTION"
published: "2022-08-30"
---

# NHSR_97 Zendesk Licences

Buyer: NHS RESOLUTION  
Current stage: Award  
OCID: ocds-b5fd17-0934a790-2fc7-4c82-ba28-eab3a5568694

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0934a790-2fc7-4c82-ba28-eab3a5568694.json)

## Summary

The NHS Resolution has recently awarded a contract for Zendesk Licences under a selective procurement method, calling off from a framework agreement. The contract value is £190,080 in GBP, with a contract period starting on February 21, 2022, and ending on February 20, 2024. The tender period ended on February 7, 2022. The procurement falls under the services category and the buying organization is NHS Resolution based in London, United Kingdom.

This awarded tender for Zendesk Licences by NHS Resolution presents opportunities for service providers in the software-related services industry. Businesses that have expertise in providing software-related services and are interested in serving the healthcare sector in the UK would be well-suited to compete. Understanding the NHS procurement process, meeting the contract deadlines, and demonstrating good value for money would be key factors for businesses looking to grow through this opportunity.

## Notice

NHSR_97 Zendesk Licences

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/483d2e70-2e4c-4eb5-b034-4100c8fccbf3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Aug 2022 |
| Submission deadline | 7 Feb 2022 |
| Future notice date | Not specified |
| Award date | 21 Feb 2022 |
| Contract period | 21 Feb 2022 - 20 Feb 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £190,080 |
| Lots value | Not specified |
| Awards value | £190,080 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS RESOLUTION |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZENDESK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 30 Aug 2022 at 11:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/483d2e70-2e4c-4eb5-b034-4100c8fccbf3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/483d2e70-2e4c-4eb5-b034-4100c8fccbf3
  30th August 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0934a790-2fc7-4c82-ba28-eab3a5568694. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0934a790-2fc7-4c82-ba28-eab3a5568694.json.