---
title: "User Research Participants with Access Needs and low internet confidence"
ocid: "ocds-b5fd17-093d04dc-b2a5-45f5-81d2-e7ee702e463f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-093d04dc-b2a5-45f5-81d2-e7ee702e463f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-093d04dc-b2a5-45f5-81d2-e7ee702e463f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-093d04dc-b2a5-45f5-81d2-e7ee702e463f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2019-01-29"
---

# User Research Participants with Access Needs and low internet confidence

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-093d04dc-b2a5-45f5-81d2-e7ee702e463f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-093d04dc-b2a5-45f5-81d2-e7ee702e463f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-093d04dc-b2a5-45f5-81d2-e7ee702e463f.json)

## Summary

The Home Office has completed a public procurement contract titled "User Research Participants with Access Needs and low internet confidence." This service falls under the Research and Development Services category and was primarily aimed at recruiting participants with specific access needs for user research testing for the Digital Passport Service. The procurement process operated under a selective method, following a call-off from a framework agreement. The contract period began on 1 January 2018 and concluded on 31 December 2019, with the contract valued at £50,000. The procurement was initiated with the tender period ending on 6 October 2017.

This contract presents substantial opportunities for businesses that specialise in user research and recruitment, particularly those with experience in engaging individuals with diverse access needs. Small and medium-sized enterprises (SMEs) with a capacity to deliver tailored recruitment services would be particularly well-suited to compete. Suppliers who possess extensive knowledge of user testing and inclusive recruitment strategies are encouraged to explore similar future tenders in the public sector.

## Notice

Recruitment of participants with access needs and low internet confidence for user research testing for the Digital Passport Service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/04cf885d-88d8-4c7c-90e3-f16bb81b234e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jan 2019 |
| Submission deadline | 6 Oct 2017 |
| Future notice date | Not specified |
| Award date | 15 Dec 2017 |
| Contract period | 1 Jan 2018 - 31 Dec 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | PETERBOROUGH |
| Post town | Peterborough |
| Postcode | PE1 1QG |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH41 Peterborough |
| Local authority | Peterborough |
| Electoral ward | Central |
| Westminster constituency | Peterborough |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TEST PARTNERS |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 29 Jan 2019 at 15:46 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/04cf885d-88d8-4c7c-90e3-f16bb81b234e
- 14 Feb 2018 at 10:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/04cf885d-88d8-4c7c-90e3-f16bb81b234e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/04cf885d-88d8-4c7c-90e3-f16bb81b234e
  29th January 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-093d04dc-b2a5-45f5-81d2-e7ee702e463f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-093d04dc-b2a5-45f5-81d2-e7ee702e463f.json.