---
title: "Managed Service For Vehicle Recovery"
ocid: "ocds-b5fd17-094c3041-882e-4c04-82b5-d3db91550991"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-094c3041-882e-4c04-82b5-d3db91550991"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-094c3041-882e-4c04-82b5-d3db91550991.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-094c3041-882e-4c04-82b5-d3db91550991.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE"
published: "2021-06-16"
---

# Managed Service For Vehicle Recovery

Buyer: POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE  
Current stage: Award  
OCID: ocds-b5fd17-094c3041-882e-4c04-82b5-d3db91550991

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## Summary

The procurement process involves the Police and Crime Commissioner for North Wales Police procuring a Managed Service for Vehicle Recovery. This contract, which falls under the breakdown and recovery services industry, is situated in North Wales and was awarded on 16 June 2021. The contract will commence on 1 October 2021 and is set to last for an initial period of two years, with an option to extend annually for up to three additional years. The tender was conducted via an open procedure, with the initial submission deadline having been 19 April 2021.

This tender presents significant opportunities for businesses specialising in vehicle recovery services, including those focused on cars, commercial vehicles, buses, motorcycles, and other motor vehicles. Companies capable of providing a 24-hour call-out service, especially those with experience in handling high-volume recovery operations, would be well-suited to compete. As the contract includes potential extensions and multiple police constabularies as users, securing this contract could lead to sustained business growth and potential collaborations with law enforcement agencies.

## Notice

Ref: NWP.43277 CONTRACT FOR THE PROVISION OF A MANAGED SERVICE FOR VEHICLE RECOVERY. Contract Period: The contract is intended to be for an initial 2 years with an option to extend on an annual basis for a further 3 years. North Wales Police requires a 24-hour single call out service for vehicle recovery on each and every day of the year. North Wales Police are looking for a managed service provider to deliver the service, and will need to undertake all the call handling ensuring that they are suitably equipped and staffed by personnel preferably dedicated to the operation of the Contract. This contract is being established by North Wales Police on behalf of Lancashire Constabulary, Cumbria Constabulary and Lincolnshire Constabulary. Each police force using this contract will be responsible for its own ordering, payment and day to day monitoring. Merseyside Police are considering joining the contract, however this decision will be made before award.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a5b94d0c-fa76-47d7-bb09-efb780060d01 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jun 2021 |
| Submission deadline | 19 Apr 2021 |
| Future notice date | Not specified |
| Award date | 15 Jun 2021 |
| Contract period | 30 Sep 2021 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £2,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE |
| Locality | COLWYN BAY, NORTH WALES |
| Post town | Llandudno |
| Postcode | LL29 8AW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Conwy |
| Electoral ward | Glyn |
| Westminster constituency | Clwyd North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FMG SUPPORT (RRRM |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50118100 - Breakdown and recovery services for cars
- 50118200 - Breakdown and recovery services for commercial vehicles
- 50118300 - Breakdown and recovery services for buses
- 50118400 - Breakdown and recovery services for motor vehicles
- 50118500 - Breakdown and recovery services for motorcycles

## Release History

- 16 Jun 2021 at 15:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a5b94d0c-fa76-47d7-bb09-efb780060d01

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a5b94d0c-fa76-47d7-bb09-efb780060d01
  16th June 2021 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=36615&B=BLUELIGHT
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/33183
  User / Company

## Notice URLs

- http://www.north-wales.police.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-094c3041-882e-4c04-82b5-d3db91550991. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-094c3041-882e-4c04-82b5-d3db91550991.json.