---
title: "Connexus Tender for ICT Help Desk Service Software"
ocid: "ocds-b5fd17-095421b0-282c-4b0a-a485-3ffa3ed5dc1f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-095421b0-282c-4b0a-a485-3ffa3ed5dc1f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-095421b0-282c-4b0a-a485-3ffa3ed5dc1f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-095421b0-282c-4b0a-a485-3ffa3ed5dc1f.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CONNEXUS HOMES LIMITED"
published: "2022-01-14"
---

# Connexus Tender for ICT Help Desk Service Software

Buyer: CONNEXUS HOMES LIMITED  
Current stage: Tender  
OCID: ocds-b5fd17-095421b0-282c-4b0a-a485-3ffa3ed5dc1f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-095421b0-282c-4b0a-a485-3ffa3ed5dc1f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-095421b0-282c-4b0a-a485-3ffa3ed5dc1f.json)

## Summary

The Connexus Tender for ICT Help Desk Service Software is currently active, with Connexus Homes Limited as the buying organisation located in the West Midlands, England. This procurement falls under the services category, specifically focusing on software package and information systems, with an estimated value of £30,000. The procurement method is an open procedure, and interested parties should note that the tender period ends on 25 February 2022. The contract start date is set for 22 March 2022, with the contract lasting until 21 March 2025.

This tender represents an excellent opportunity for businesses that specialise in IT services, particularly those providing software solutions related to IT helpdesk support. Small and medium-sized enterprises (SMEs) are encouraged to participate, as the procurement allows for a collaborative approach to continuous improvement in ICT service delivery. Companies with expertise in helpdesk services, software development, and systems support will find this tender particularly relevant, as Connexus aims to enhance efficiencies through a comprehensive helpdesk application.

## Notice

The purpose of this tender is to appoint a provider to supply an on premise ICT Help Desk software application across Connexus. This software is to provide an ITIL approach in the delivery of ICT Services and its associated available tools within the organisation. Connexus is looking at Continual Improvements to drive efficiencies within a "One Stop" application that delivers on all aspects and functionality that a Help Desk software can provide.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6cb0d1dc-902d-4269-8536-97307ace4937 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jan 2022 |
| Submission deadline | 25 Feb 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 22 Mar 2022 - 21 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CONNEXUS HOMES LIMITED |
| Locality | CRAVEN ARMS |
| Post town | Shrewsbury |
| Postcode | SY7 9BW |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG22 Shropshire |
| Local authority | Shropshire |
| Electoral ward | Church Stretton and Craven Arms |
| Westminster constituency | South Shropshire |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48517000 - IT software package
- 72000000 - IT services: consulting, software development, Internet and support
- 72250000 - System and support services
- 72253000 - Helpdesk and support services
- 72253100 - Helpdesk services
- 72253200 - Systems support services
- 72261000 - Software support services

## Release History

- 14 Jan 2022 at 17:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6cb0d1dc-902d-4269-8536-97307ace4937

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6cb0d1dc-902d-4269-8536-97307ace4937
  14th January 2022 - Opportunity notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JAN163548
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.connexus-group.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-095421b0-282c-4b0a-a485-3ffa3ed5dc1f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-095421b0-282c-4b0a-a485-3ffa3ed5dc1f.json.