---
title: "Salesforce CRM Support"
ocid: "ocds-b5fd17-096839d8-6a23-4d5b-a0ab-95c5bbc093bb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-096839d8-6a23-4d5b-a0ab-95c5bbc093bb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-096839d8-6a23-4d5b-a0ab-95c5bbc093bb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-096839d8-6a23-4d5b-a0ab-95c5bbc093bb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FCO SERVICES"
published: "2018-12-03"
---

# Salesforce CRM Support

Buyer: FCO SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-096839d8-6a23-4d5b-a0ab-95c5bbc093bb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-096839d8-6a23-4d5b-a0ab-95c5bbc093bb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-096839d8-6a23-4d5b-a0ab-95c5bbc093bb.json)

## Summary

The procurement process involves FCO Services, based in Milton Keynes, which has completed a tender titled "Salesforce CRM Support" under the industry category of Customer Relation Management software package. The procurement method used was selective, specifically through a competitive dialogue, and the contract was awarded with a total value of £28,800. The contract period commenced on 21 September 2018 and concluded on 14 October 2019. The tendering stage has now been finalised as complete with formal publication of the award notice occurring on 3 December 2018.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) specialising in customer relationship management solutions and digital technology services. Businesses that possess expertise in CRM software implementation and support are well-positioned to compete in similar upcoming tenders. The competitive dialogue approach indicates that a collaborative and flexible response to client requirements will be valued, making it essential for potential suppliers to showcase innovative solutions and strong support capabilities.

## Notice

Provision of CRM Support - Call Off from FCO Services Framework Ref XLY832/026/18 Additional information: N/A

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d1e319ed-8659-4300-aa0c-b3e8ed1e6aea |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Competitive dialogue (above threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Dec 2018 |
| Submission deadline | 20 Sep 2018 |
| Future notice date | Not specified |
| Award date | 19 Sep 2018 |
| Contract period | 20 Sep 2018 - 14 Oct 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £28,800 |
| Lots value | Not specified |
| Awards value | £28,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FCO SERVICES |
| Locality | MILTON KEYNES |
| Post town | Milton Keynes |
| Postcode | MK19 7BH |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ12 Milton Keynes |
| Local authority | Milton Keynes |
| Electoral ward | Newport Pagnell North & Hanslope |
| Westminster constituency | Milton Keynes North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | METHODS BUSINESS AND DIGITAL TECHNOLOGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48445000 - Customer Relation Management software package

## Release History

- 3 Dec 2018 at 09:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d1e319ed-8659-4300-aa0c-b3e8ed1e6aea

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d1e319ed-8659-4300-aa0c-b3e8ed1e6aea
  3rd December 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-096839d8-6a23-4d5b-a0ab-95c5bbc093bb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-096839d8-6a23-4d5b-a0ab-95c5bbc093bb.json.