---
title: "END USER TRANSITION AND INTERIM SUPPORT SERVICES"
ocid: "ocds-b5fd17-097d9653-b16d-45f3-8d8b-3a3f59b3eb83"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-097d9653-b16d-45f3-8d8b-3a3f59b3eb83"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-097d9653-b16d-45f3-8d8b-3a3f59b3eb83.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-097d9653-b16d-45f3-8d8b-3a3f59b3eb83.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK INFRASTRUCTURE BANK LIMITED"
published: "2024-05-02"
---

# END USER TRANSITION AND INTERIM SUPPORT SERVICES

Buyer: UK INFRASTRUCTURE BANK LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-097d9653-b16d-45f3-8d8b-3a3f59b3eb83

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-097d9653-b16d-45f3-8d8b-3a3f59b3eb83)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-097d9653-b16d-45f3-8d8b-3a3f59b3eb83.json)

## Summary

The UK Infrastructure Bank Limited has awarded a contract for the project titled "END USER TRANSITION AND INTERIM SUPPORT SERVICES" in the services industry category. The procurement method was selective, with a contract value of £309,300. The tender period ended on 19th November 2021, and the contract period runs from 2nd February 2022 to 1st February 2023. The procurement involved transitioning support services to a new Managed Service Provider.

This tender opportunity represents a chance for small and medium-sized enterprises (SMEs) in the service industry to participate in the contracting process. Businesses with expertise in system and support services may find this opportunity well-suited for growth. The buying organisation, UK Infrastructure Bank Limited, located in Leeds, carried out the procurement using a selective procurement method, creating avenues for service providers to engage in the process through a framework agreement.

## Notice

To design and implement a new UKIB Desktop to transition away from HMT (HM Treasury) establish UKIB End User Support services and then transition these services to a new end stage Managed Service Provider.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b576e31a-7997-4480-bd6d-1ff1743723a9 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 May 2024 |
| Submission deadline | 1 Feb 2022 |
| Future notice date | Not specified |
| Award date | 17 Dec 2021 |
| Contract period | 2 Feb 2022 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £277,858 |
| Lots value | Not specified |
| Awards value | £277,858 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK INFRASTRUCTURE BANK LIMITED |
| Additional buyers | UK INFRASTRUCTURE BANK |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4DW |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MTECH IT (LEEDS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72250000 - System and support services

## Release History

- 2 May 2024 at 06:52 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b576e31a-7997-4480-bd6d-1ff1743723a9
- 11 Apr 2024 at 09:03 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b576e31a-7997-4480-bd6d-1ff1743723a9
- 23 Dec 2022 at 10:01 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b576e31a-7997-4480-bd6d-1ff1743723a9
- 6 Oct 2022 at 09:55 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b576e31a-7997-4480-bd6d-1ff1743723a9
- 12 Jul 2022 at 10:20 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b576e31a-7997-4480-bd6d-1ff1743723a9
- 21 Feb 2022 at 16:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b576e31a-7997-4480-bd6d-1ff1743723a9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b576e31a-7997-4480-bd6d-1ff1743723a9
  2nd May 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-097d9653-b16d-45f3-8d8b-3a3f59b3eb83. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-097d9653-b16d-45f3-8d8b-3a3f59b3eb83.json.
