---
title: "UK SBS IT17100 CRM/Workflow solution for Employment Agency Standards"
ocid: "ocds-b5fd17-09b0c9e3-7a0d-46af-9528-76de138e940a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-09b0c9e3-7a0d-46af-9528-76de138e940a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-09b0c9e3-7a0d-46af-9528-76de138e940a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-09b0c9e3-7a0d-46af-9528-76de138e940a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2017-09-07"
---

# UK SBS IT17100 CRM/Workflow solution for Employment Agency Standards

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-09b0c9e3-7a0d-46af-9528-76de138e940a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-09b0c9e3-7a0d-46af-9528-76de138e940a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-09b0c9e3-7a0d-46af-9528-76de138e940a.json)

## Summary

UK Shared Business Services Limited is seeking solutions for a Complaints and Work Management System through the tender titled "UK SBS IT17100 CRM/Workflow solution for Employment Agency Standards." This procurement falls under the IT services and software package industry category, with a value of £13,288. The procurement method used is selective, conducted as a call-off from a framework agreement. The contract period commenced on 17 July 2017 and will conclude on 16 July 2019. Originally, the tender period ended on 16 July 2017.

This opportunity could facilitate significant business growth for small and medium-sized enterprises (SMEs), particularly those specialising in IT services, software development, and consulting. Companies with experience in implementing management systems, especially within the employment agency sector, would be well-positioned to compete for this contract. The focus on a Complaints and Work Management System presents an avenue for businesses to showcase their innovative solutions and technical expertise in public service management.

## Notice

Complaints and Work Management System

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4e168d6b-38ac-4f13-b590-27010fe8d03d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Sep 2017 |
| Submission deadline | 16 Jul 2017 |
| Future notice date | Not specified |
| Award date | 15 Jul 2017 |
| Contract period | 16 Jul 2017 - 16 Jul 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £13,288 |
| Lots value | Not specified |
| Awards value | £13,288 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTER APPLICATION SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 7 Sep 2017 at 08:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4e168d6b-38ac-4f13-b590-27010fe8d03d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4e168d6b-38ac-4f13-b590-27010fe8d03d
  7th September 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-09b0c9e3-7a0d-46af-9528-76de138e940a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-09b0c9e3-7a0d-46af-9528-76de138e940a.json.