---
title: "National Framework Agreement for the Provision of a Managed Service for Office Administration"
ocid: "ocds-b5fd17-09c44c99-4f74-4bc8-ac34-08a384eab6d9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-09c44c99-4f74-4bc8-ac34-08a384eab6d9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-09c44c99-4f74-4bc8-ac34-08a384eab6d9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-09c44c99-4f74-4bc8-ac34-08a384eab6d9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST"
published: "2018-07-31"
---

# National Framework Agreement for the Provision of a Managed Service for Office Administration

Buyer: COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-09c44c99-4f74-4bc8-ac34-08a384eab6d9

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## Summary

The Countess of Chester Hospital NHS Foundation Trust has initiated a National Framework Agreement for the provision of a Managed Service for Office Administration. This procurement falls under the services category, specifically focused on office supplies, and will cater to various UK public sector bodies. The tender period has closed, with submissions accepted until 21st June 2018. The awarded contract, which is currently active, is valued at £27 million and commenced on 26th July 2018, set to conclude on 25th July 2022. The procurement method employed is an open procedure above the threshold, allowing various bidders to participate.

This framework presents significant opportunities for businesses specialising in office supplies, managed print services, document disposal, and hybrid mail solutions. Companies that can offer adaptable online ordering systems tailored to clients’ financial instructions will be particularly well-positioned to compete. Small and medium-sized enterprises are encouraged to engage, as the initiative offers a conducive environment for them to grow by providing essential office administration support to public sector entities.

## Notice

The Countess of Chester Hospital NHS Foundation Trust's Commercial Procurement service seeks to introduce a new commercial Framework Agreement which will allow UK public sector bodies to procure a managed service for office administration. The Framework will be awarded as a single lot, with Bidders being required to meet all aspects of this Technical Specification. Client Organisations will, however, be able to contract for individual elements of the service as required. The provision of a fully secure managed service will include the following service elements: 1. Provision of a managed service for office supplies including all items for daily use and special sourcing for ad hoc requests, including; purchasing, storage and consolidation of deliveries for specific requests 2. Provision of a fully managed print service, to include provision of print equipment service, maintenance and consumables. 3. Provision of a secure document disposal service. 4. Provision of hybrid mail services, to include printing, franking, post and email. 5. Provision of on-line ordering system to support the provision of the above four services, that is adaptable to individual Client Organisations standing financial instructions, including authorisation processes and ability to encompass service line reporting and fully transparent audit trail. Further details are provided in the ITT accompanying this Contract Notice which can be viewed at www.nhssourcing.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f840e8f2-e970-47cf-9ad4-88be467a43ce |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jul 2018 |
| Submission deadline | 21 Jun 2018 |
| Future notice date | Not specified |
| Award date | 24 Jul 2018 |
| Contract period | 25 Jul 2018 - 25 Jul 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £27,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST |
| Locality | CHESTER |
| Post town | Chester |
| Postcode | CH2 1UL |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Upton |
| Westminster constituency | Chester North and Neston |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CLARES OFFICE SUPPLIES |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30192000 - Office supplies

## Release History

- 31 Jul 2018 at 09:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f840e8f2-e970-47cf-9ad4-88be467a43ce
- 17 May 2018 at 14:33 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/adb71f17-59e2-407c-a224-c0f5e4ee7332
- 17 May 2018 at 14:22 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/adb71f17-59e2-407c-a224-c0f5e4ee7332

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f840e8f2-e970-47cf-9ad4-88be467a43ce
  31st July 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/adb71f17-59e2-407c-a224-c0f5e4ee7332
  17th May 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4032eac7-63f2-4972-9d39-54dcb37eca44
  Eligible users of the framework
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/eec2c968-33b1-41f5-a416-445c85f694e3
  Framework Specification
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6da53ac2-e500-460b-b65c-c98e02861cee
  Invitation to Tender
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4b17eb54-602d-4eb6-9f0c-b426e954a51a
  Prerequisites
- http://www.nhssourcing.co.uk
  Link to ITT documentation and bid submission
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6189f1cf-266c-4d8a-916a-6fff63713e7b
  Invitation to Tender

## Provenance

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