---
title: "Overnight Concierge and Daytime Support Service"
ocid: "ocds-b5fd17-09fd2d48-e4fa-4ea1-a0bc-0b5e6279e91c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-09fd2d48-e4fa-4ea1-a0bc-0b5e6279e91c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-09fd2d48-e4fa-4ea1-a0bc-0b5e6279e91c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-09fd2d48-e4fa-4ea1-a0bc-0b5e6279e91c.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "MEDWAY COUNCIL"
published: "2021-03-19"
---

# Overnight Concierge and Daytime Support Service

Buyer: MEDWAY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-09fd2d48-e4fa-4ea1-a0bc-0b5e6279e91c

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## Summary

Medway Council is seeking to appoint an Overnight Concierge and Daytime Support Service for its temporary accommodation facilities, which cater to individuals facing homelessness in Medway. This procurement falls under the category of Other community, social and personal services, with an estimated contract value of £55,000. The tender was published on 19 March 2021 and is currently active, with the deadline for submission set for 26 March 2021. The contract is expected to commence on 28 March 2021 and run until 30 June 2021. The procurement method employed for this process is open procedure.

This tender presents significant opportunities for businesses focused on community support services, social work, and mental health assistance. Small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) may find this procurement particularly appealing, as the service aims to provide comprehensive daytime support, alongside overnight welfare checks. Altogether, businesses that can deliver high-quality support to vulnerable populations will be well-suited to compete for this contract.

## Notice

Medway Council Strategic Housing is looking to appoint a Daytime Support Service and an Overnight Concierge Service for 3 months. This service is expected to operate from 01 April in a large HMO used by Medway Council Housing for the temporary accommodation of people experiencing rough sleeping and homelessness and who may have been placed by way of Medway Council's Covid-19 response exercise. The service would provide daytime support around a range of issues such as help with seeking move on accommodation, registration with GP and dentists, referral to substance misuse or mental health services, registering with housing options, housing benefit claims, welfare benefit maximisation etc and in addition the night time concierge would carry out general welfare checks on the property and occupants, respond to matters such as anti-social behaviour, health concerns (including Covid-19) and reporting back through agreed channels to Medway Council Strategic Housing's Partnerships Team, Rough Sleeper Initiative and Rehousing Teams.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0ce225c0-a4c3-49f5-ab50-4fb54b45bdb4 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Mar 2021 |
| Submission deadline | 26 Mar 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 28 Mar 2021 - 30 Jun 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £55,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MEDWAY COUNCIL |
| Locality | MEDWAY |
| Post town | Rochester |
| Postcode | ME4 4TR |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ41 Medway |
| Local authority | Medway |
| Electoral ward | Chatham Central & Brompton |
| Westminster constituency | Rochester and Strood |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 19 Mar 2021 at 16:15 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0ce225c0-a4c3-49f5-ab50-4fb54b45bdb4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0ce225c0-a4c3-49f5-ab50-4fb54b45bdb4
  19th March 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.medway.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-09fd2d48-e4fa-4ea1-a0bc-0b5e6279e91c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-09fd2d48-e4fa-4ea1-a0bc-0b5e6279e91c.json.