---
title: "Statutory Report User Research"
ocid: "ocds-b5fd17-0a13d155-dd5f-48d9-ab05-c94dcdaa09c9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a13d155-dd5f-48d9-ab05-c94dcdaa09c9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0a13d155-dd5f-48d9-ab05-c94dcdaa09c9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0a13d155-dd5f-48d9-ab05-c94dcdaa09c9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EQUALITY AND HUMAN RIGHTS COMMISSION"
published: "2026-09-09"
---

# Statutory Report User Research

Buyer: EQUALITY AND HUMAN RIGHTS COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-0a13d155-dd5f-48d9-ab05-c94dcdaa09c9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a13d155-dd5f-48d9-ab05-c94dcdaa09c9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0a13d155-dd5f-48d9-ab05-c94dcdaa09c9.json)

## Summary

The Equality and Human Rights Commission commissioned statutory report user research, classified as research services. The work covers research activity supporting the Commission’s statutory reporting, with delivery across England, Scotland and Wales. The buying organisation is the Equality and Human Rights Commission, based in Manchester. This is a services requirement rather than a goods supply or construction project. The subject is relevant to organisations providing user research, insight and related research consultancy for public bodies, particularly where their work can operate across the three nations of Great Britain covered by the requirement.

The procurement is complete and was awarded to Thinks Insight and Strategy (Britain Thinks) Limited on 22 July 2026. It followed a selective further competition and call-off from the Government Commercial Agency Research and Insights Framework RM6126. The published tender value and awarded value are both £53,310. Bids were due by 30 June 2026 at 1pm. The contract runs from 24 August 2026 to 28 February 2027. Evaluation was based on the quality and price of submissions, in line with the tender documentation. The opportunity was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprise organisations.

This award demonstrates demand from the Equality and Human Rights Commission for specialist user research supporting statutory reporting across England, Scotland and Wales. A credible competitor for a future requirement would need to provide research and insight capability suited to public-sector work, with the capacity to deliver across all three nations. The evaluation shows that both quality and price matter, so suppliers would need a strong research approach alongside disciplined commercial pricing. Experience of competing for call-offs through a research and insights framework would also be commercially relevant, as would the ability to present clear, evidence-led submissions for a defined statutory reporting requirement.

## Notice

This contract was awarded following a further competition conducted under Government Commercial Agency Framework RM6126 (Research and Insights). The procurement was advertised and managed through the organisation's procurement portal and awarded following evaluation of quality and price submissions in accordance with the published tender documentation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e283356b-28f8-4a73-956a-51cbcde7c4f7 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 22 Jul 2026 |
| Contract period | 24 Aug 2026 - 28 Feb 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £53,310 |
| Lots value | Not specified |
| Awards value | £53,310 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EQUALITY AND HUMAN RIGHTS COMMISSION |
| Locality | MANCHESTER |
| Postcode area | Manchester |
| Postcode | M4 3AQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Thinks Insight & Strategy |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 9 Sep 2026 at 13:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e283356b-28f8-4a73-956a-51cbcde7c4f7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e283356b-28f8-4a73-956a-51cbcde7c4f7
  9th September 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a13d155-dd5f-48d9-ab05-c94dcdaa09c9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0a13d155-dd5f-48d9-ab05-c94dcdaa09c9.json.