---
title: "PS/23/180 Provision of Instana Monitoring Service"
ocid: "ocds-b5fd17-0a1acc59-f741-4dc4-871e-1b0279b16d4d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a1acc59-f741-4dc4-871e-1b0279b16d4d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0a1acc59-f741-4dc4-871e-1b0279b16d4d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0a1acc59-f741-4dc4-871e-1b0279b16d4d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DVLA - DRIVER & VEHICLE LICENSING AGENCY"
published: "2024-01-10"
---

# PS/23/180 Provision of Instana Monitoring Service

Buyer: DVLA - DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-0a1acc59-f741-4dc4-871e-1b0279b16d4d

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## Summary

The DVLA - Driver & Vehicle Licensing Agency has completed the award process for the contract titled "PS/23/180 Provision of Instana Monitoring Service" in the IT software package category. The procurement method used was selective, calling off from a framework agreement. The contract value is £249,093. The tender period ended on 20th December 2023, with the contract period starting on 28th January 2024 and ending on 27th January 2026. The buying organisation is located in Swansea, Wales, with the delivery addresses spanning various regions including the United Kingdom and Europe.

This contract presents an opportunity for businesses specialising in IT software services. The competition was selective, emphasising the importance of established capabilities and expertise in the specified industry category. Companies interested in providing monitoring services for the DVLA should consider future frameworks and tenders to secure similar contracts. The contract's value and duration provide a stable growth opportunity for suitable businesses with the requisite qualifications and experience in IT software services.

## Notice

Award of contract has been completed via Crown Commercial Services Framework. Award notice published for transparancy. Contract is for the Provision of Instana Monitoring Service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fc32cb04-47ff-4f62-82f7-60645fb836d3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jan 2024 |
| Submission deadline | 20 Dec 2023 |
| Future notice date | Not specified |
| Award date | 9 Jan 2024 |
| Contract period | 28 Jan 2024 - 27 Jan 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £249,093 |
| Lots value | Not specified |
| Awards value | £249,093 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DVLA - DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 10 Jan 2024 at 14:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fc32cb04-47ff-4f62-82f7-60645fb836d3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fc32cb04-47ff-4f62-82f7-60645fb836d3
  10th January 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/64b99084-6470-445b-a1c9-92939964d17f
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1c632b02-e945-4cb0-8700-3b0c25d481e5
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a1acc59-f741-4dc4-871e-1b0279b16d4d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0a1acc59-f741-4dc4-871e-1b0279b16d4d.json.