---
title: "User Research Labs - London"
ocid: "ocds-b5fd17-0a1d4539-623f-4882-b0e7-99dec4bed427"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a1d4539-623f-4882-b0e7-99dec4bed427"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0a1d4539-623f-4882-b0e7-99dec4bed427.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0a1d4539-623f-4882-b0e7-99dec4bed427.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2020-01-09"
---

# User Research Labs - London

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-0a1d4539-623f-4882-b0e7-99dec4bed427

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## Summary

The Home Office has completed a public procurement process for the provision of User Research Laboratories in London, aimed at supporting ongoing usability and design research for the digital passport service. This procurement falls under the category of research and development services and was conducted through a selective procurement method involving a call-off from a framework agreement. The tender period concluded on 19 December 2019, and the contract, valued at £50,000, commenced on 1 February 2020 and will run until 31 January 2022.

This contract presents significant opportunities for small and medium-sized enterprises (SMEs) in the research and development sector, particularly those with expertise in user research and digital services. Businesses specialised in usability testing, design consultancy, or digital product development would be ideally suited to engage in similar contracts, contributing to the enhancement of government services while expanding their market reach.

## Notice

Provision of User Research Laboratories in London for ongoing usability and design research for the digital passport service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8ffbe23e-dfb3-45ea-8bac-5907629a58f2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jan 2020 |
| Submission deadline | 19 Dec 2019 |
| Future notice date | Not specified |
| Award date | 19 Dec 2019 |
| Contract period | 1 Feb 2020 - 31 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | PETERBOROUGH |
| Post town | Peterborough |
| Postcode | PE1 1QG |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH41 Peterborough |
| Local authority | Peterborough |
| Electoral ward | Central |
| Westminster constituency | Peterborough |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ANTIDI |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 9 Jan 2020 at 11:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8ffbe23e-dfb3-45ea-8bac-5907629a58f2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8ffbe23e-dfb3-45ea-8bac-5907629a58f2
  9th January 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/44920e1e-ed3b-4e07-9c5f-13ba1a732396
  Redacted version of Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a1d4539-623f-4882-b0e7-99dec4bed427. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0a1d4539-623f-4882-b0e7-99dec4bed427.json.