---
title: "Provision of a Generic Domiciliary Care Service and emergency support to Carers Service"
ocid: "ocds-b5fd17-0a263c91-55de-46db-b5bc-934236d13094"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a263c91-55de-46db-b5bc-934236d13094"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0a263c91-55de-46db-b5bc-934236d13094.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0a263c91-55de-46db-b5bc-934236d13094.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WAKEFIELD COUNCIL"
published: "2019-09-12"
---

# Provision of a Generic Domiciliary Care Service and emergency support to Carers Service

Buyer: WAKEFIELD COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-0a263c91-55de-46db-b5bc-934236d13094

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## Summary

Wakefield Council has completed the procurement process for the provision of a Generic Domiciliary Care Service and Emergency Support to Carers Service. The framework agreement, valued at £50 million, encompasses a district-wide service in the Yorkshire and the Humber region of the United Kingdom. The contract period commenced on 27 August 2019 and extends until 8 October 2021. This tender was initiated as a re-opening of the framework, aimed at appointing additional service providers. All interested suppliers were required to meet specified performance indicators and use electronic call monitoring systems to ensure accurate service delivery.

This tender presents significant business growth opportunities for experienced care service providers, particularly small and medium-sized enterprises (SMEs) that are registered with the Care Quality Commission. The flexible 'call-off' nature of the framework means that successful applicants can secure contracts based on actual demand without a guaranteed volume. Businesses specializing in domiciliary care will be well-suited to compete and expand their services within the Wakefield district, particularly as the demand for care services may increase over time.

## Notice

Wakefield Council is commissioning a district-wide Generic Domiciliary Care Service and Emergency Support to Carers Service. The Framework Agreement will be a spot purchase arrangement which will provide 'call-off' contract opportunities for Service Providers and therefore offers no guarantee of any level or value of business to anyservice provider appointed onto the Framework. Providers will be required to operate electronic call monitoring systems for delivering services to account for actual service delivery and to provide specified performance indicators. Payments for Services will be at the fixed Council's Contracted Rate for Care which will be based upon actual delivery as evidenced by service providers' electronic call monitoring systems. The Council reserves the right to re-open competition at any point during the Framework duration to secure additional capacity to meet demand. In instances when the Council exercises this right, the same application process and evaluation criteria will apply. Existing providers already appointed to the Framework Agreement will not be required to re-apply, their position on the Framework Agreement will remain in force. The estimated value of the Framework Agreement is PS50 million based on PS10 million per annum for commissioned care hours, recognising that the demand or care needs of individuals may increase over time and therefore subject to change.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/91f786ad-9008-4403-8deb-42002fc14b93 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Other - re-opening of framework to appoint additional providers |
| Tender suitability | SME |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Sep 2019 |
| Submission deadline | 31 May 2019 |
| Future notice date | Not specified |
| Award date | 27 Sep 2017 |
| Contract period | 26 Aug 2019 - 8 Oct 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000,000 |
| Lots value | Not specified |
| Awards value | £50,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WAKEFIELD COUNCIL |
| Additional buyers | WAKEFIELD COUNCIL CUSTOMER SERVICE |
| Locality | WAKEFIELD |
| Post town | Wakefield |
| Postcode | WF1 2QH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE45 Wakefield |
| Local authority | Wakefield |
| Electoral ward | Wakefield North |
| Westminster constituency | Wakefield and Rothwell |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 34 |
| Supplier names | 360HC; A.S. CARE LIMITED T/A CAREWATCH LEEDS AND WAKEFIELD; ABHI ROSE LTD T/A ABHI ROSE HOMECARE; AJ COMMUNITY CARE; ANGELCARE; ARK HOME HEALTHCARE; ASSIST HOME CARE; BE CARING; CHOICES HOME CARE; COMPLETE CARE WEST YORKSHIRE; CROFT CAREHOMES LIMITED T/A CROFT CARE SERVICES; DALE CARE; DANUM HOMECARE; EASE HEALTHCARE; GP HOMECARE LIMITED T/A RADIS COMMUNITY CARE; HOME CARING SERVICES; ICARE SOLUTIONS MANCHESTER; ILS24 HEALTH CARE; JAYS HOMECARE; MEADOW LODGE HOME CARE SERVICES; MEARS CARE; MEDACS HEALTHCARE; NESTOR PRIMECARE SERVICES LIMITED T/A ALLIED HEALTHCARE; NICHE CARE; PHOENIX CARE WAKEFIELD; PREMIER CARE; SEVACARE (UK) LIMITED T/A SYNERGY HOMECARE; SPRINGFIELD HOME CARE SERVICES; THE HUMAN SUPPORT GROUP; TLC HOMECARE; VICTORIA HOMECARE; VISION CARE SERVICES (UK; WILLOWBROOK (HYNDBURN; YORKSHIRE CARE AND SUPPORT SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 12 Sep 2019 at 15:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/91f786ad-9008-4403-8deb-42002fc14b93
- 19 Oct 2017 at 07:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4bd9b8e6-c65b-45e0-acba-68d648cb96c4
- 25 May 2017 at 16:08 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f77e686d-5e11-43d1-ba59-abfe65a9a88a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/91f786ad-9008-4403-8deb-42002fc14b93
  12th September 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/4bd9b8e6-c65b-45e0-acba-68d648cb96c4
  19th October 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/f77e686d-5e11-43d1-ba59-abfe65a9a88a
  25th May 2017 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a263c91-55de-46db-b5bc-934236d13094. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0a263c91-55de-46db-b5bc-934236d13094.json.