--- title: "Employee Assistance Provider Services" ocid: "ocds-b5fd17-0a372791-094f-4313-8694-863aa1af254f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a372791-094f-4313-8694-863aa1af254f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0a372791-094f-4313-8694-863aa1af254f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-0a372791-094f-4313-8694-863aa1af254f.json" source: "Contracts Finder" current_stage: "Award" buyer: "THE INSOLVENCY SERVICE" published: "2025-12-09" --- # Employee Assistance Provider Services Buyer: THE INSOLVENCY SERVICE Current stage: Award OCID: ocds-b5fd17-0a372791-094f-4313-8694-863aa1af254f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a372791-094f-4313-8694-863aa1af254f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0a372791-094f-4313-8694-863aa1af254f.json) ## Summary The Insolvency Service, based in London, England, has completed a procurement process for the provision of Employee Assistance Provider Services. This includes a comprehensive Employee Assistance Programme (EAP) designed to support employees with personal and work-related issues via a confidential helpline available 24/7. This tender falls under the "Miscellaneous health services" category (CPV code 85140000) and is intended for implementation in the United Kingdom. The procurement was conducted using a selective method, specifically a call-off from a dynamic purchasing system. The tendering stage concluded on 27th June 2025, with the contract period set to commence on 1st August 2025 and end on 31st July 2027. The awarded contract is valued at £68,428.80 and was published on 1st August 2025. This contract offers significant growth opportunities for businesses, especially those in the health services sector. Small and medium-sized enterprises (SMEs) could find this particularly advantageous as they are indicated as suitable for this opportunity, even though voluntary, community, and social enterprises (VCSEs) are not specifically targeted. Businesses experienced in providing comprehensive support services that tackle a range of employee well-being issues are well-positioned to compete. Success in such contracts could enhance their reputation and lead to further opportunities in similar sectors, leveraging the demand for robust employee support systems within public services. The buyer, The Insolvency Service, seeks robust service providers to ensure reliable and confidential assistance for their employees, providing an ideal extension for businesses already familiar with dynamic purchasing systems. ## Notice Provision of an Employee Assistance Programme (EAP), to help employees to overcome personal & work-related issues. These are issues, whether from inside or outside work, that could adversely impact their health, well-being or work performance. Giving access to a confidential support service via a helpline available 24/7 and 365 days per year. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8fb4637d-afe8-4dc3-8e44-01cb4a925152 | | Notice type | Award Notice | | Procurement type | Dynamic | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a dynamic purchasing system | | Tender suitability | SME | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Dec 2025 | | Submission deadline | 27 Jun 2025 | | Future notice date | Not specified | | Award date | 30 Jun 2025 | | Contract period | 31 Jul 2025 - 31 Jul 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £68,428 | | Lots value | Not specified | | Awards value | £68,428 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE INSOLVENCY SERVICE | | Locality | LONDON | | Post town | South West London | | Postcode | SW1P 2HT | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | PEOPLE ASSET MANAGEMENT | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85140000 - Miscellaneous health services ## Release History - 9 Dec 2025 at 16:07 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8fb4637d-afe8-4dc3-8e44-01cb4a925152 - 12 Sep 2025 at 13:23 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8fb4637d-afe8-4dc3-8e44-01cb4a925152 - 1 Aug 2025 at 13:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8fb4637d-afe8-4dc3-8e44-01cb4a925152 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/8fb4637d-afe8-4dc3-8e44-01cb4a925152 9th December 2025 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/3a2614b5-f3bd-48e7-a3bc-6b0dad9c983b Redacted Copy of the Contract - https://www.contractsfinder.service.gov.uk/Notice/Attachment/6789213e-e92a-4868-a580-28c48f679ba7 Updated version of the redacted contract ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a372791-094f-4313-8694-863aa1af254f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0a372791-094f-4313-8694-863aa1af254f.json.