---
title: "Document Production Software Maintenance and Support"
ocid: "ocds-b5fd17-0a47a067-83b5-4d3c-a1e0-a8338763c687"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a47a067-83b5-4d3c-a1e0-a8338763c687"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0a47a067-83b5-4d3c-a1e0-a8338763c687.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0a47a067-83b5-4d3c-a1e0-a8338763c687.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE INSOLVENCY SERVICE"
published: "2021-02-05"
---

# Document Production Software Maintenance and Support

Buyer: THE INSOLVENCY SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-0a47a067-83b5-4d3c-a1e0-a8338763c687

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a47a067-83b5-4d3c-a1e0-a8338763c687)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0a47a067-83b5-4d3c-a1e0-a8338763c687.json)

## Summary

The Insolvency Service has completed a procurement process for the provision of maintenance and support for NOW document production software, titled "Document Production Software Maintenance and Support." This contract falls under the software package and information systems category (CPV code 48000000) and is valued at £89,522.06. The procurement method used was a direct single tender action, and the contract was active from 12th February 2020 to 11th February 2021. The tender closed on 11th February 2020, and the awarded supplier is SMARTCOMMS SC LIMITED, located in Borehamwood, Hertfordshire.

This tender represents an opportunity for businesses specialising in software maintenance and support services, particularly those with experience in document production systems. Companies that are well-suited to compete in future tenders may include medium to large software service providers with a strong track record in delivering similar technological solutions. Engaging with clients like the Insolvency Service can open pathways to further contracts within the public sector, promoting business growth and expansion.

## Notice

Maintenance and Support for NOW document production software

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7b7d6dcf-f808-47d3-9c6b-cd49a369f634 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Feb 2021 |
| Submission deadline | 11 Feb 2020 |
| Future notice date | Not specified |
| Award date | 11 Feb 2020 |
| Contract period | 12 Feb 2020 - 11 Feb 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £89,522 |
| Lots value | Not specified |
| Awards value | £89,522 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE INSOLVENCY SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1HZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SMARTCOMMS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 5 Feb 2021 at 11:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7b7d6dcf-f808-47d3-9c6b-cd49a369f634

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7b7d6dcf-f808-47d3-9c6b-cd49a369f634
  5th February 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gov.uk/government/organisations/insolvency-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a47a067-83b5-4d3c-a1e0-a8338763c687. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0a47a067-83b5-4d3c-a1e0-a8338763c687.json.