---
title: "Single Point of Access Project"
ocid: "ocds-b5fd17-0a6f1f5e-5ee4-4823-bfec-fa9d37b2b708"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a6f1f5e-5ee4-4823-bfec-fa9d37b2b708"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0a6f1f5e-5ee4-4823-bfec-fa9d37b2b708.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0a6f1f5e-5ee4-4823-bfec-fa9d37b2b708.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "REDCAR & CLEVELAND BOROUGH COUNCIL"
published: "2017-02-16"
---

# Single Point of Access Project

Buyer: REDCAR & CLEVELAND BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-0a6f1f5e-5ee4-4823-bfec-fa9d37b2b708

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a6f1f5e-5ee4-4823-bfec-fa9d37b2b708)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0a6f1f5e-5ee4-4823-bfec-fa9d37b2b708.json)

## Summary

The procurement process titled "Single Point of Access Project" was initiated by Redcar & Cleveland Borough Council to establish a new contact centre facility for adult and social care inquiries, along with upgrading existing telecommunications infrastructure. This project falls under the services category, specifically related to office and computing machinery, and has a total contract value of £152,235.02. The procurement stage is classified as complete, with the contract effective from 25th September 2016 to 31st January 2017. The tender period concluded on 20th September 2016, and the successful supplier is Nowcomm Ltd.

This tender presents significant opportunities for businesses in the IT services and telecommunications sectors, particularly those focused on setting up communication infrastructures and contact centre solutions. Companies that specialise in consulting, software development, and support would be well-suited to participate in similar procurement processes, as they can offer comprehensive solutions for the challenges posed by the upgraded systems required by public sector organisations.

## Notice

Setting up of a new contact centre facility which will serve enquires for Adult and Social care. Upgrade of switch and wireless infrastructure within the building. Setting up of a shared workplace infrastructure which will allow allows partnership organisations access to their retrospective networks.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/645740f7-b6d7-455f-994b-0e434246753a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Feb 2017 |
| Submission deadline | 20 Sep 2016 |
| Future notice date | Not specified |
| Award date | 21 Sep 2016 |
| Contract period | 24 Sep 2016 - 31 Jan 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £152,235 |
| Lots value | Not specified |
| Awards value | £152,235 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | REDCAR & CLEVELAND BOROUGH COUNCIL |
| Locality | GUISBOROUGH |
| Post town | Cleveland |
| Postcode | TS14 7FD |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Redcar and Cleveland |
| Electoral ward | Guisborough |
| Westminster constituency | Middlesbrough South and East Cleveland |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NOWCOMM |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
- 32000000 - Radio, television, communication, telecommunication and related equipment
- 48000000 - Software package and information systems
- 64000000 - Postal and telecommunications services
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Feb 2017 at 12:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/645740f7-b6d7-455f-994b-0e434246753a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/645740f7-b6d7-455f-994b-0e434246753a
  16th February 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0a6f1f5e-5ee4-4823-bfec-fa9d37b2b708. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0a6f1f5e-5ee4-4823-bfec-fa9d37b2b708.json.