---
title: "Study to Investigate Measures Taken by Platforms to Tackle Online Racist Abuse"
ocid: "ocds-b5fd17-0af00516-fd38-45e5-a0e1-021cae22ccf4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0af00516-fd38-45e5-a0e1-021cae22ccf4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0af00516-fd38-45e5-a0e1-021cae22ccf4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0af00516-fd38-45e5-a0e1-021cae22ccf4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT"
published: "2022-01-27"
---

# Study to Investigate Measures Taken by Platforms to Tackle Online Racist Abuse

Buyer: DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT  
Current stage: Award  
OCID: ocds-b5fd17-0af00516-fd38-45e5-a0e1-021cae22ccf4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0af00516-fd38-45e5-a0e1-021cae22ccf4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0af00516-fd38-45e5-a0e1-021cae22ccf4.json)

## Summary

The procurement process involves the Department for Digital, Culture, Media & Sport, which is seeking research services under the title "Study to Investigate Measures Taken by Platforms to Tackle Online Racist Abuse." This project falls under the industry category of research and development consultancy services. The procurement method employed is selective, executed through a call-off from a framework agreement. The contract has been awarded to ESRO Ltd (Revealing Reality) on 17 January 2022, with a total contract value of £60,534. The contract period spans from 29 November 2021 to 31 March 2022, with the associated tender concluding on 10 November 2021.

This tender presents significant opportunities for businesses in the research and consultancy sectors, particularly those specialising in social media content analysis, legal frameworks regarding online behaviour, and digital policy development. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to explore similar tender opportunities in this domain, as they could leverage their expertise in addressing complex social issues such as online racism and harmful content management.

## Notice

DCMS requires a Supplier to provide research services into measures taken by platforms to tackle legal but harmful online racist content. The objectives of this research are to; Understand how some social media companies address this content Identify examples of good practice Formulate a working definition for legal but harmful online racist content

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/534ba393-3e81-4d94-b5c5-271628af0c87 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jan 2022 |
| Submission deadline | 10 Nov 2021 |
| Future notice date | Not specified |
| Award date | 17 Jan 2022 |
| Contract period | 29 Nov 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,534 |
| Lots value | Not specified |
| Awards value | £60,534 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR DIGITAL, CULTURE, MEDIA & SPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ESRO LTD (REVEALING REALITY |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73200000 - Research and development consultancy services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 27 Jan 2022 at 12:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/534ba393-3e81-4d94-b5c5-271628af0c87

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/534ba393-3e81-4d94-b5c5-271628af0c87
  27th January 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0af00516-fd38-45e5-a0e1-021cae22ccf4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0af00516-fd38-45e5-a0e1-021cae22ccf4.json.