---
title: "NPS Telephony Transition (2024)"
ocid: "ocds-b5fd17-0af00655-9095-4a94-9e93-4af7c0aecc31"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0af00655-9095-4a94-9e93-4af7c0aecc31"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0af00655-9095-4a94-9e93-4af7c0aecc31.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0af00655-9095-4a94-9e93-4af7c0aecc31.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2024-06-27"
---

# NPS Telephony Transition (2024)

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-0af00655-9095-4a94-9e93-4af7c0aecc31

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## Summary

The Ministry of Justice has awarded a contract for the provision of Telephony services across various NPS sites to Maintel Europe Limited. The procurement process was selective, involving calling off from a framework agreement. The contract value is £474,818, with a contract period starting on June 26, 2024, and ending on June 25, 2028. The Ministry of Justice, based in London, England, led this procurement process culminating in the award on June 24, 2024.

This opportunity could be particularly suitable for businesses offering information technology services interested in providing services to public sector organisations. Businesses looking to compete should be prepared for similar selective procurement processes involving framework agreements and demonstrate capabilities in delivering telephony services to various public sector sites. The awarded contract provides revenue stability over the contract period and the potential for wider market reach through association with a government procurement.

## Notice

Provision of Telephony services across various NPS sites.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/433eb231-e010-4c08-8d02-cc9b7775b4f2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jun 2024 |
| Submission deadline | 19 Jun 2024 |
| Future notice date | Not specified |
| Award date | 23 Jun 2024 |
| Contract period | 25 Jun 2024 - 25 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £474,818 |
| Lots value | Not specified |
| Awards value | £474,818 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAINTEL EUROPE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 27 Jun 2024 at 13:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/433eb231-e010-4c08-8d02-cc9b7775b4f2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/433eb231-e010-4c08-8d02-cc9b7775b4f2
  27th June 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d1fb9c73-2ecb-4f32-9cd1-e4e9fae0812a
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0af00655-9095-4a94-9e93-4af7c0aecc31. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0af00655-9095-4a94-9e93-4af7c0aecc31.json.