--- title: "PR2333- Staff Survey" ocid: "ocds-b5fd17-0b251b53-ed86-451e-982f-53b7a9a2587f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0b251b53-ed86-451e-982f-53b7a9a2587f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0b251b53-ed86-451e-982f-53b7a9a2587f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-0b251b53-ed86-451e-982f-53b7a9a2587f.json" source: "Contracts Finder" current_stage: "Award" buyer: "Parliamentary and Health Service Ombudsman" published: "2026-08-20" --- # PR2333- Staff Survey Buyer: Parliamentary and Health Service Ombudsman Current stage: Award OCID: ocds-b5fd17-0b251b53-ed86-451e-982f-53b7a9a2587f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-0b251b53-ed86-451e-982f-53b7a9a2587f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-0b251b53-ed86-451e-982f-53b7a9a2587f.json) ## Summary The Parliamentary and Health Service Ombudsman procured staff survey services for its organisation. The requirement covers designing and building the survey, collecting responses and carrying out fieldwork, analysing the results, delivering the findings and managing the project. This is a professional research and surveying service, classified under CPV 79311000 (survey services), rather than a supply of goods or construction work. The work is to be delivered in England. The buyer is based at City Gate, 51 Mosley Street, Manchester. The scope combines technical survey development with respondent engagement, research operations, analytical reporting and coordination, so it is relevant to market research agencies and specialist survey providers able to manage the full assignment from design through to final delivery. The procurement has been completed through an open procedure. BMG Research Ltd was awarded the contract on 3 August 2026 for £27,547.50 including the stated currency of GBP. The tender submission deadline was 3 August 2026 at 10:00. The contract period runs from 1 September 2026 to 31 August 2027, and the requirement includes a 24 extension option. The award is active and relates to the full staff survey service. The opportunity was identified as suitable for small and medium-sized enterprises. The selected supplier is BMG Research Ltd. The published scope covers survey design and build, data collection and fieldwork, analysis and delivery, and project management; these elements form the basis for understanding the awarded requirement. This award demonstrates that the Ombudsman buys an end-to-end staff survey service from a specialist research supplier, with the work spanning questionnaire or survey design, technical build, respondent data collection, fieldwork management, analysis, reporting and project coordination. A credible competitor for the same requirement in future would need to show it can combine these capabilities rather than provide only one stage of the research process. The buyer’s stated suitability for SMEs indicates that a focused research agency can be relevant, provided it has sufficient capacity to run the fieldwork and complete the analytical and reporting work to a public-sector standard. Experience delivering staff or employee surveys, clear project controls and dependable results management would strengthen that position. ## Notice Design and build of our survey Data collection and fieldwork Analysis and delivery Project management This contract has a 24 extension option. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/180fc682-303d-4a7a-8e48-0ebbe0016ab2 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Aug 2026 | | Submission deadline | 3 Aug 2026 | | Future notice date | Not specified | | Award date | 3 Aug 2026 | | Contract period | 1 Sep 2026 - 31 Aug 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £27,547 | | Lots value | Not specified | | Awards value | £27,547 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | Parliamentary and Health Service Ombudsman | | Locality | M | | Postcode area | Manchester | | Postcode | M2 3HQ | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD33 Manchester | | Local authority | Manchester | | Electoral ward | Deansgate | | Westminster constituency | Manchester Central | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79311000 - Survey services ## Release History - 20 Aug 2026 at 14:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/180fc682-303d-4a7a-8e48-0ebbe0016ab2 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/180fc682-303d-4a7a-8e48-0ebbe0016ab2 20th August 2026 - Awarded contract notice on Contracts Finder ## Notice URLs - https://www.ombudsman.org.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0b251b53-ed86-451e-982f-53b7a9a2587f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0b251b53-ed86-451e-982f-53b7a9a2587f.json.