---
title: "MHRA Debt Recovery Services One Stop Shop"
ocid: "ocds-b5fd17-0b73abb2-116e-4962-bec8-fb6649d1f48d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-0b73abb2-116e-4962-bec8-fb6649d1f48d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-0b73abb2-116e-4962-bec8-fb6649d1f48d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-0b73abb2-116e-4962-bec8-fb6649d1f48d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MHRA"
published: "2023-05-19"
---

# MHRA Debt Recovery Services One Stop Shop

Buyer: MHRA  
Current stage: Award  
OCID: ocds-b5fd17-0b73abb2-116e-4962-bec8-fb6649d1f48d

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## Summary

The Medicines and Healthcare products Regulatory Agency (MHRA) has awarded a contract for Debt Recovery Services One Stop Shop. The procurement involved the call-off from a framework agreement with a total value of £245,000 GBP. The contract period is from 27th March 2023 to 26th March 2026. The procurement stage was selective, and the tender closed on 10th February 2023. MHRA is located at 10 South Colonnade, Canary Wharf, London, E14 4PU, United Kingdom. The industry category is financial and insurance services.

This tender for Debt Recovery Services presents an opportunity for experienced and accredited debt recovery agencies interested in providing services for Pre-Legal collections and Legal Recoveries across the UK and internationally. Businesses suited for this tender are those capable of providing comprehensive and efficient debt recovery/collection services, with the ability to manage service fluctuations effectively. Small to medium-sized enterprises (SMEs) are particularly encouraged to participate in this procurement process to support MHRA's debt recovery requirements. The Supplier must demonstrate professionalism and sensitivity in their approach to ensure auditability and meet MHRA's business needs.

## Notice

The Medicines and Healthcare products Regulatory Agency (MHRA) require the appointment of an experienced and accredited Debt Recovery Agency for the provision of Services relating to Pre-Legal collections and Legal Recoveries across the UK and internationally. The Supplier shall be required to provide comprehensive and efficient debt recovery/collection Services with the implementation of effective systems and processes to ensure auditability, professionalism and sensitivity. The Services shall be called off as required and therefore there is no guarantee of volumes of work; however, the Supplier must be able to manage service fluctuations - our business needs will dictate the number and type/scale of instructions. Further Competition Call-Off Contract from LUPC Framework PFB5044 LU Lot 2.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2cd6e748-38d7-49cd-ab71-1a25fb661638 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 May 2023 |
| Submission deadline | 10 Feb 2023 |
| Future notice date | Not specified |
| Award date | 19 Apr 2023 |
| Contract period | 26 Mar 2023 - 26 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £245,000 |
| Lots value | Not specified |
| Awards value | £245,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MHRA |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WILKIN CHAPMAN |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services

## Release History

- 19 May 2023 at 15:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2cd6e748-38d7-49cd-ab71-1a25fb661638

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2cd6e748-38d7-49cd-ab71-1a25fb661638
  19th May 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/617b626e-aee5-4ae1-99b5-ae6892507ff5
  C164831 Debt Recovery Services One-Stop Shop LUPC PFB5044 LU - Contract countersigned REDACTED

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-0b73abb2-116e-4962-bec8-fb6649d1f48d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-0b73abb2-116e-4962-bec8-fb6649d1f48d.json.